DISCOUNT CAR & TRUCK RENTALS CAR RENTAL REVIEWS

La voiture n'a pas dépassé nos attentes, bien au contraire. Les feux de croisement étaient mal réglés et il s'agit de feux qui se règlent mécaniquement (il n'y a pas de bouton de réglage dans l'habitacle). Nous n'avons donc rien pu faire et avons été obligés de rouler en feux de route à chaque fois que cela a été possible. La batterie de la voiture était naze et nous a lâchée. Le véhicule s'est même complètement arrêté une fois au beau milieu de la route! Les essuie-glaces auraient eu grand besoin d'être changés.

Pas de commentaires à faire sur la plateforme de réservation.

The car actually exceeded my expectations! Great car. It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.

Voiture réservé indisponible, j’au été surclassé sans aucune contrepartie.

Waited a little longer then normal to get the car. Team needs to make sure the rental will be ready because they didn't even have the reservation in the system. Almost didn't get the car at all.

They exceeded my expectations and were friendly. The vehicle was amazing and the drive was memorable.

I really enjoyed a hassle free booking on this application.

Really long wait times

Good job! But I haven’t received my bill yet. And the deposit hasn’t been unlocked from my credit card yet.

Quick pickup and return, good service attitude.

We spent over 2 hours waiting for the car.

I would prefer to have the booking amendment function in yhe app.

Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting

Personnel peu agréable, voiture prêtée dans un état lamentable sale, cabossée de partout, pneus uses. Nous avons refusé de prendre le véhicule et avons demandé d'en avoir une autre. Cela a pris une bonne heure mais nous avons obtenu gain de cause.

Facilité de réservation et le principe de d'alerte pour la baisse des prix est efficace.

I paid extra to upgrade to a superior, larger vehicle which was a good decision given the amount of mileage we did. I enjoyed driving the vehicle although the windscreen wash reservoir was nearly empty so I had to replenish this by day two of the rental. The drop off location is clear to find, but made difficult by the amount of road works and road closures in the vicinity.

Very good, competitive pricing which made me choose EasyRent cars in the first place. Good communication throughout the booking and car rental process up until the day we picked the vehicle up in Montreal.

Très bonne société de location continue très professionnel et efficace

Très bon site web bon service

La voiture est conforme a notre commande toutefois elle n'est pas très propre le pare brise est tout graisseux mais pour le reste c'est parfait

The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.

Everything was great, including the price protector refund.

Very efficient service, the car was in good conditions.

They claimed they couldn't find our order, and after countless phone calls and two hours of back-and-forth communication, they suddenly said they found it! Our plans were disrupted, and their chaotic management was disappointing.

After a rather terrible experience with one of the larger name car rental companies, I had some concerns about getting another. Luck transpired to provide Discount Car & Truck Rentals - while a ridiculously low price (around ~£150 less than the nearest big name company for the same class of vehicle) usually means some kind of lacking in customer service, they were absolutely perfect all the way through. No trouble on pick-up/drop-off, flawless documentation of prior damage, I'm almost certain they let me off the fee for cross-border transit and were even kind enough to drive me back to the bus-stop with a side trip to the supermarket to pick up supplies for my ex-pat colleagues back home. If I am ever in need of a motor in an area that this company covers (Canada and Northern US states), I will for sure without question use them again.

Easier to use than some other car comparison sites. Some variation between the terms and conditions supplied by Easyrentcars.com and Third Party site - particularly regarding transit fees, mileage and international documentation requirements. Worked in my favour but just to say be sure to double check.

Hace más de 48 horas que he devuelto el coche y aun no tengo ningún recibo conforme todo estaba bien.

Overall satisfied, no excessive upselling, and a free shuttle bus to the airport.