CAR RENTAL REVIEWS ON ALAMO AT SAN FRANCISCO AIRPORT, SFO

Recommend

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.

Convenient, quick, and the car was in great condition

Like: it was one of the most easy picking up trough self check-in kiosk, entered all data, and you are done. Go to parking and select any of available car you reserved. Drop off was less than 1 minute. Car was brand new and clean. Great service, keep going like that.
Dislike: nothing found.

Because we had a lot of luggage, the staff suggested switching to a Suburban. It turned out they were right, and it wasn't a forced upgrade.

Average service

Very good.

The service was excellent, no pressure to buy insurance.

The rental area is very spacious with hardly any people, no lines. I was assisted by a Latino elderly man, whose attitude was mediocre.

The queue for picking up the car was too long

Good and convenient

Great attitude, and the rental process was really fast.

The pick-up and drop-off process was relatively fast.

Alamo at San Francisco Airport has many counters, the speed was acceptable.

Very good

Good

Even after half a year, I'm still very satisfied. Huge praise for QEEQ.

Average service, pushed for insurance sale

Convenient and fast.

Good