CAR RENTAL REVIEWS ON ALAMO AT SAN FRANCISCO AIRPORT, SFO

Too many people at the airport rental

Great service, picking up the car was very easy and quick.

Friendly attitude with a smile

The rented car model was the same as in the pictures, but it was black.

Very satisfied

Good

Initially, they said they didn't have the model I wanted and gave me a smaller one. After my insistence, they brought the model I reserved.

There were quite a few people in line, but there were multiple counters, so it only took us 5 minutes. The rental process was handled by an African American gentleman, who was polite and efficient. Very satisfactory service.

They still push for insurance and other extra charges.

Used the self-service kiosk, the process was quick but finding the car was inconvenient

Excellent

No lines

Very good

Using the self-service machine to rent the car was very convenient and quick.

Very satisfied. When picking up the car, the salesperson recommended a scratch insurance for five dollars a day. We bought this insurance and the return process was very smooth. Simply scanned a code to complete the return.

Affordable prices, fast service

Great and convenient.

Quick service, clear communication, and very friendly staff.

The service desk attendant had a bad attitude and was very mean with a hint of racism. I was writing my email, which is typically a QQ email for people in China, and she told me not to write my phone number but to write my email. She then directly complained to someone else, saying 'Does she really understand me? She's still writing numbers.' I explained that our emails are composed of numbers, but she said her computer couldn't input numeric characters into the email. How ridiculous.

Excellent customer service, upgraded vehicle for free