CAR RENTAL REVIEWS ON ALAMO IN DENVER

Like: The gentleman that helped us was very friendly and polite

Picking up the car was very convenient. There were some hiccups due to personal reasons, my friend's husband was the designated driver, so I couldn't use my credit card for the pre-authorization; it had to be in the name of the designated driver. Be sure to keep this in mind! Returning the car was easy, just park and go.

Like: DJ checked us out efficiently and was very nice.
Dislike: Everything was great

Like: Easy self serve check-in to bypass lines. Free upgrade to next class as the one I had booked was not available. Friendly, helpful and efficient staff
Dislike: Nothing

Like: The value was incredible
Dislike: Nothing

Like: Nice friendly service at the counter. The car was excellent - large enough for all our ski gear - and there was a lot of it!!!
Dislike: Nothing - all great

Like: Ease of check in

Like: Conner and Jessica ...great service
Dislike: Nothing

Like: Fast, friendly, organized, efficient, professional, a pleasure to do business with!!
Dislike: Nothing!!! Will be our rental of choice now!!

Like: Fast and efficient getting on the road!!
Dislike: Having to arrive back with the car by 10 am to avoid another day of charges even though our flight didn’t leave til 3pm so no leaning to way fee til noon made for a very long day at the airport!!!

Like: Shuttle picked me up right outside baggage claim, pickup took about 15 minutes after shuttle arrived at the Alamo lot. Car was clean, 12,000 miles on odometer.
Dislike: I paid extra for the vehicle to be a Jeep Grand Cherokee. They only had Jeep Wrangler’s left, but instead of giving me a Wrangler, the salesman insisted I pay even more for it. I ended up with a Santa Fe. Not even close! No floor mats even after asking. They also charge $4/gal for gas.

The staff had a good attitude. Although my English is limited, they patiently explained everything. They offered insurance but didn't force it. Since I was going to a ski resort, I asked to change to a four-wheel-drive car the next day, and they promptly met my request without extra charges.

Like: Nice SUV at a great price
Dislike: Quick pick up and service

Like: Excellent rental place

Like: The agent was spectacular

Like: customer service

Like: SERVICE EXCELENT CAR CLEAN RAN GREAT
Dislike: N/A

Like: I liked all

Like: easy pickup - all insurance pd with reservation, not a big pushfor more.

Like: Very efficient check in process and choice of vehicle.