CAR RENTAL REVIEWS ON AVIS AT ORLANDO INTERNATIONAL AIRPORT, MCO

Prices were very high than initial reservation (Up to 200 usd more)

Prices showed where very lower than the real price

Like: car and service
Dislike: nothing

The counter service was absolutely atrocious, we waited in the queue for well over an hour, only to be told we were in the wrong queue despite be told by a customer service agent to stay where we were. The service agent really struggled to enter the UK driver licence detail onto the system, this took around 50 minutes to complete, along with the help of several other people. I must say the counter staff remained polite and helpful at all times as did we. The car we finally wound up with was superb, only 500 miles old although it had damage on the driver’s side. If the agent had a better understanding of the it system it would have been perfect, still I guess everybody has to learn. An almost two hour delay was a heavy price to pay.

Superb, easy to follow, prompt service, great cost.

Paid an extra $10 dollars a day to upgrade to a large suv from a medium and still received a medium sized car

Like: Rented a mini van and then upgraded to a full size Ford Expedition - all was perfect
Dislike: I was in the middle of Hurricane Irma, and I could not add additional insurance to cover the car over the phone and all the locations around me were closed. I called the Avis for help and then told me to go to 2 locations which were were closed.

Todo la experiencia superó mis expectativas Súper recomendado

Muy amigable!!

Waited AGES with very poor customer service. We had to continuously remind the staff to serve us.

All good!

Everything is amazing

Everything is amazing

Great customer service. The pick-up was fast and easy and the representative was very kind! Thanks, Jean at the MCO counter!

Great app. Was a little concerned due to some reviews, but contacted them and they were so kind and solved my doubts. Definitely would make a rental through the app again!