The staff was very enthusiastic and patient in explaining. Although there was no Chinese service, the lady at the counter tried her best to explain in a way that even my poor English could understand the gist. However, I was slightly dissatisfied because the car I selected was not available, and I was given a car of a lower grade.
It's okay. The rental company tried to sell us their full insurance, we didn't agree at first, but the staff didn't push much. Everything went smoothly.
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Norman Garcia
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