The wait to get the vehicle was long, over 45 mins. but the process of getting the car was quick. The vehicle was perfect for our trip as it was a Golf trip and needed all the extra space for gear. Drop off was quick and easy.
About QEEQ:9.0/10
Booking process was easy. needed to rent a specific vehicle due to the space and occupants inside.
Need to take better care of their vehicles as the Dodge Challenger we chose to take rather than the Camaro ordered, was in very poor cosmetic condition
Overall, I was very satisfied with the service. At pickup, I just said I have extra insurance covered and I will return with a full tank of gas, and the staff didn't try to upsell anything. I only rented the car for one day to go up the mountain for stargazing, but I should have rented it for a few more days because the small car I got later couldn't handle the green sand beach.
The car is quite basic and plain, with everything being manual. It has a soft top, which doesn't feel very safe. It's equipped with a V6 engine, likely 3.6L, and the power is decent.
Just receiving the first car, I found that the car is not filled up, so I asked to them to fill. Then I left the airport then found a strange noise from rear right region. I returned to the airport to ask exchange, which they were willing to accept to a better car.
I satisfied the overall response, but it took too long time.
About QEEQ:10.0/10
It is easy to reserve a car however it is not easy to understand the detail of insurance especially to foreigners like me.
I also recommend include the addition of the second driver because it took certain amount of time for me.
It's okay, but be careful to refuel before returning the car. Make sure to get a receipt from a gas station near the airport, otherwise you'll have to pay an extra $15.
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