CAR RENTAL REVIEWS ON BUDGET IN CHIANG MAI

I always use this service; it's economical.

Very good and convenient

Very good, had a minor accident and the compensation was handled very quickly. Very friendly.

Top,top,top

Convenient and efficient

Helpful staff. Car is very clean. Reasonable price offered.

Great job

The service was exceptionally attentive, and their English was good, everything went smoothly!

Paid but received poor service

The staff at picked up location tried to add more insurance even I already purchased from easy rent car.

The fuel filter light came on, but the rental company resolved the issue promptly. The service was better than Budget in Europe.

The top choice for car rentals in Thailand.

No problem for drop car at the town in Chiang Mai. Very kind agent

Easy book

The car pick-up was very quick, and the English was excellent, without any pushiness.

Very good and convenient :) The staff is very helpful!

Good

The car rental company staff were very nice and provided excellent service.

We were very satisfied with this overseas car rental experience. We came across Budget car rental online by chance while planning a family trip to Thailand. We were worried about transportation in Chiang Mai because my parents are elderly and walking or riding bicycles or motorcycles would not be suitable. Renting a car seemed like a good idea, providing freedom and catering to my family's needs. I called for detailed consultation and prepared the necessary documents. On the day of the rental, we went to the airport to pick up the car. The process was quick and smooth, and the staff were very friendly. Adapting to driving on the left with a right-hand drive was faster than I expected. We even drove to Pai on mountain roads the same day, and both the road and car conditions were excellent. On the return day, I was worried that the car inspection might be slow and cause us to miss our flight, but it went surprisingly fast. Overall, everything went smoothly. Thanks to Budget.

The staff was very helpful.

The child car seat was terrible. It was dusty and had bad smell. It was like the company has been using for over 10 years without cleaning. My daughter got allergy since the first day of using the car. The counter staff was also helpless. They kept asking me to buy more insurance package without checking the document that I chose super plus insurance package. And the last thing, the car wasn't Honda civic. Overall, it was quite terrible experience this time.

The experience was good overall, except for the order issue. The first booking had no car available and they didn't inform me, which wasted nearly an hour. This second booking was fine.

The damaged areas were clearly marked during the handover.