Everyone be careful. I suggest not booking a car with ZuZu Rentals. We bought the super full insurance, but when the car wouldn't start in Hallstatt, Austria, we were stuck and had to sleep in the car overnight. The super insurance was supposed to include roadside assistance, but ZuZu Rentals didn't send anyone to help us and kept passing responsibility to the car rental company. Their insurance was worthless. We ended up losing about 1000 euros, and ZuZu Rentals said they wouldn’t compensate us. Be cautious! This was the most unforgettable and painful lesson from my multiple car rentals in Europe.
Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.
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Mag Helin(a)
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