CAR RENTAL REVIEWS ON EUROPCAR AT ZURICH AIRPORT, ZRH

Nil

Nil

I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.

Easy , sometimes you get a good deal , confirmed fast for me

The car was upgradede for free All looked fine Prices are up since Covid pendemic

Pickup was smooth and efficient - they had the record already. They upgraded the car at no cost to an SUV.

Fantastic, the time taken at pick was dealing with documentation and getting everything in place, which was not a problem. The staff servicing us was excellent. Drop off was very quick and efficient. Easy to use

Very easy to use and provide great search options. Along with finding a great price.

The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.

I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).

I wait too long waiting the car to come. And the staff at the drop location didn’t have good service.

Counter staff was exceptionally helpful, polite and gave advice about travel insurance. Will definitely use Europcar in the future.

Easy to purchase online, all insurance sorted too so made the whole booking process seamless and took the strain out of knowing whether we were being sold more insurance than we needed.

Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.

Too much about this diamond tier at the booking stage, confuses the whole process.

It will be great when we can get the car which one we choose...

;)

The car was perfect. The only problem was I was not notified on the requirement for 3k euro deposit Per card (2 cards required) during collection. But luckily enough I have 2 credit cards during that time. The rest was all good.

Enrolled for the price drop protector and it is awesome. I get to save few bucks. Thanks!

The guy at the counter was superb. Friendly and easy going. The car that i had was a brand new car with 10km mileage only!

NA

Europcar service desk staff were fantastic. Really helpful.

Platform was excellent. Just one email from QEEQ "suggesting" there might have been charges to travel to Italy. As I have done this many times I know that no fees are applicable and asked QEEQ to clarify. They came back within 48hrs with conformation of no extra fees.

in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.

there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.

Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!

Good and easy to make reservation

Very good

The car was very new, but the rental fees in Switzerland are too expensive.

Amazing service I advise all to this company

Really the best website to book special cars with lowest price

The diesel car has great power.