CAR RENTAL REVIEWS ON GREEN MOTION IN ROME

I was expecting a 2 door stick shift and got a 4 door automatic. Quite happy about that. Both the pick-up and drop-off sales reps were very friendly and helpful. The only reason I waited at pick-up was that we were third n line.

Very helpful counter staff and no hard sell on additional insurances.

No issues, smooth transaction.

Muy bueno

Muy buena

Very friendly staff and good car

Best website for car rental... Easy and also good prices

Like: the car was exactly as reserved.
Dislike: The contract lists a phone number to call for pick up service since the rental service is an off airport location. The number listed on their documentation is incorrect. I had no way of contacting the rental place to arrange the pickup so we had to take a cab. Cost me $65 to get to my car. I will be contacting easyrentcars on Monday and would expect reimbursement for the out of pocket expense for transportation to the location since it is their mistake the wrong phone number is printed on their contracts. Hopefully they are willing to reimburse me so this doesn’t go into a lengthy credit card charge dispute.

The store is a few minutes away from the airport. After calling, we learned that a staff member was already waiting at gate 3 of Terminal 3. They also dropped us off there after returning the car. The process of picking up and returning the car was quite satisfactory, but the car we received might have been in an accident, as its performance was mediocre.

Patient and attentive

I expected to rent a fuel vehicle and not an electric one as I needed to get out of the city. Nowhere did it specify that. I had to pay more for a fuel car upgrade.

El coche quedó algo pequeño

Small rental shop with good value. The car had 50,000 kilometers on it. There were many small cars available. There was a long queue when picking up the car, but no queue when returning it.

Found it to long to wait to get car as most people were getting overcharged for the hire cars, got charged extra for insurance which I said I already had through another company

Not bad

The car was fine - a Fiat Panda. I'm 6' 2" and I was surprised by how comfortable I was. The check-in and check-out process at the Rome airport was smooth - Viola, who helped us at both ends, was awesome.

Could not have been easier.