The service attitude was good, but the car pick-up process took quite some time. I was delighted to rent a Q5 with four-wheel drive; it was perfect for the snowy mountain roads in Montenegro.
The car was not thoroughly inspected during pick-up, just a brief introduction. However, during drop-off, the inspection took nearly an hour with every inch of the car being checked meticulously. Shouldn't the inspection process be consistent for both pick-up and drop-off to be fair?
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Maurice Edie
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