“Ripped off for additional insurance. Paperwork unclear what i had already paid for & price doubled o”
About Europcar:5.0/10
Be warned, counter staff are well versed in extorting extra money out of customers! Don't be sucked in by cheap online prices. Go to a reputable co. with proper customer service
“Thanks to Easyrentcars, but never Europcar in Brussels”
About Europcar:7.3/10
I ordered medium SUV. But they gave me one of the smallest SUV I've ever seen. Mercedes GLA. By the measurement it's like Opel Mokka. It's ok only for two parents with two children. They told me that it's the category I have ordered. I asked about something medium and they told that they don't have. They offered me to take Mercedes B or Skoda Oktavia, but it's far from medium SUV that I ordered. They made my trip awful. 3 persons on the backseat is the guarantee of bad trip in GLA. It was the last time of using Europcar.
“Nice car but too small in back seat for our family”
About Europcar:9.3/10
We received an Audi A6 wagon. Although a similar car as the Mercedes, it does not fit 5 adults comfortably. The. Back seats were uncomfortable and not very roomy, and the back middle seat passenger had a raised middle section by the feet and had to sit uncomfortably with legs spread out to either side of the platform throughout our three week trip. The trunk was spacious and fit your medium/ large suitcases, a carryon size suitcase and three backpacks.
About QEEQ:10.0/10
Easy rent cars was an effortless easy way to find the best deal for our rental car.
Хороший сервис. Резервировал машину с ручной коробкой, дали автомат, и навигатор был, машина почти новая. Предлагали дополнительную страховку, потому что по брони был базовый комплект ( в случае чего - спишут 1000евро). Но на этот случай я понял была дополнительная страховка EasyRentCars .
“Good treaty but the car was not the one we have order”
About Europcar:8.0/10
The customer service was really good, but we didn't get the car that we order in the webside.
We order a MERCEDES class B and we finally got a RENAULT KANGOO, nothing to be.
The Mercedes Classe B was automathic and the Renault Kangoo wasn't.
And of course, the type of vehicle isn't the same and the price neither.
We claim for that.
What was a bit sad was that the windows were dirty (greasy) on the inside. As you only notice when you are gone this is something they should check better.
The actual car, a Susuki Swift is really not what I would ever buy.
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