I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
About QEEQ:10.0/10
Easy , sometimes you get a good deal , confirmed fast for me
Fantastic, the time taken at pick was dealing with documentation and getting everything in place, which was not a problem. The staff servicing us was excellent.
Drop off was very quick and efficient.
Easy to use
About QEEQ:10.0/10
Very easy to use and provide great search options. Along with finding a great price.
I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).
Europcar service desk staff were fantastic. Really helpful.
About QEEQ:10.0/10
Platform was excellent. Just one email from QEEQ "suggesting" there might have been charges to travel to Italy. As I have done this many times I know that no fees are applicable and asked QEEQ to clarify. They came back within 48hrs with conformation of no extra fees.
“Excellent vehicle, very large comfortable and smooth to drive. Perfect for a family trip!”
About Europcar:9.0/10
Excellent service - I'd suggest you provide the return address as it is not clear and cannot be found easily on google maps - I had to do several loops before finding it.
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