CAR RENTAL REVIEWS ON HERTZ IN FLORENCE

Very dissatisfied. I clearly rented an automatic transmission car, but when I got to the store, I was told that only manual ones were available. Furthermore, for the same model, the manual version should have been cheaper, yet the price I had to pay at the store was higher than what was shown on the website. I paid 202.4 euros at the store for 2 days, whereas I had pre-booked for 3 days on the website for 177.73 euros.

Not many people in line, and the service was efficient. The parking lot is right across the street. The staff are very willing to accompany you to pick up the car and provide a brief guide on its functions.

Overall, it's acceptable.

It's okay, the car model is not good.

The staff service was excellent and their English communication was very good.

The staff at Hertz in Florence were very nice, but there were a lot of people. It took about two hours to pick up the car, so next time I will go earlier.

Not far from the train station, easy to find.

It's okay

The service is very professional, and the staff are both efficient and courteous.

The car rental location in Florence is too far from the airport!