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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9289203327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9289203327
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CAR RENTAL REVIEWS ON HERTZ IN FLORENCE

Average rating on Hertz in Florence: 8.1 /10

Zara Hodgson

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Reviewed: Wed, Sep 13, 2017
“Road Trip from North to South Italy”
About Hertz: 8.0 /10
The process was very smooth. The booked car model was unavailable, but they upgraded us to a larger car after learning we had a lot of luggage.
About QEEQ: 8.0 /10

Hugh Bowman

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Reviewed: Wed, Oct 24, 2018
“Florosa - Rome”
About Hertz: 6.0 /10
Crowded, average attitude

Colin Shelley

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Reviewed: Wed, Jul 5, 2017
About Hertz: 10.0 /10
Friendly service
About QEEQ: 10.0 /10

Lewis Hopkin(s)

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Reviewed: Wed, Apr 19, 2017
About Hertz: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Ben Emily

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Reviewed: Tue, Nov 7, 2017
“Charged several dozen euros due to a fine, but unclear where the violation occurred. Everything else”
About Hertz: 8.0 /10
Charged several dozen euros due to a fine, but unclear where the violation occurred. Everything else was smooth!
About QEEQ: 8.0 /10

Vivian Crichton

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Reviewed: Thu, Oct 4, 2018
About Hertz: 2.0 /10
Due to communication issues between Zuzuche and Hertz, I didn't get the car at all. I waited for two hours and had to rent a manual vehicle from Europcar at a higher cost. Extremely dissatisfied with the service provided by Hertz and Zuzuche!

Sampson Noyes

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Reviewed: Thu, Mar 1, 2018
“Florence - Venice - Milan”
About Hertz: 4.0 /10
Very slow, poor service efficiency

Sibyl Occam

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Reviewed: Thu, Jun 22, 2017
“No Successful Car Rental, No Experience”
About Hertz: 2.0 /10
Unsuccessful car rental

Marjorie Nelly

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Reviewed: Sun, Jun 17, 2018
“Florence to Rome”
About Hertz: 10.0 /10
Quick pick up and drop off, friendly attitude throughout
About QEEQ: 10.0 /10

Chloe Roland

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Reviewed: Sat, Jul 28, 2018
About Hertz: 2.0 /10
I booked a specified Audi A5 convertible but got a Fiat 500, the cheapest economy car. They didn't allow any upgrade or car change on the spot. Ridiculous. When I called QEEQ, they confirmed it was supposed to be an A5 convertible. Whether it's QEEQ's or Hertz's mistake, it's extremely annoying and frustrating.

Charlotte Birrell

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Reviewed: Mon, Sep 4, 2017
“No one could provide any assistance or tips about Italy's ZTL, felt helpless”
About Hertz: 2.0 /10
Once the car is rented out, they don't care anymore, couldn't get any useful information from them

Astrid Owen

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Reviewed: Mon, Oct 16, 2017
About Hertz: 2.0 /10
Rented the car in Florence and returned it in Rome. Checked everything when taking the car, but the staff in Rome inspected it down to the tiniest detail and blamed us for everything. Italians must be really desperate for money. Been driving for ten years and never encountered such a scam.

Fabian Victor

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Reviewed: Mon, Nov 26, 2018
About Hertz: 6.0 /10
Overall it was okay, but they mentioned a traffic violation that couldn't be verified. They charged an administrative fee but didn't provide any further information.
About QEEQ: 10.0 /10

Harlan Isaiah

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Reviewed: Mon, Nov 12, 2018
“Good”
About Hertz: 2.0 /10
No comment

Augus Toby

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Reviewed: Fri, Sep 14, 2018
About Hertz: 8.0 /10
The speed was okay, but the attitude was rather indifferent. They tried to upsell some insurance options, significantly increasing the budget.
About QEEQ: 8.0 /10

Beatrice Juliet

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Reviewed: Fri, Oct 20, 2017
“Florence-Siena-Pienza-Rome”
About Hertz: 10.0 /10
The car pickup and return were convenient, and the staff were friendly and communicative.

Hiram Gresham

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Reviewed: Fri, Oct 12, 2018
About Hertz: 10.0 /10
There was no one there when I arrived. It's okay, I picked up the car in Florence.

Hannah Laurie

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Reviewed: Fri, Aug 31, 2018
About Hertz: 2.0 /10
We arrived at the rental company at the appointed time, but they couldn't provide the reserved car model on time.

Polly Spenser

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Reviewed: Fri, Aug 24, 2018
About Hertz: 10.0 /10
Had to wait for a bit.
About QEEQ: 10.0 /10

Matthew Horatio

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Reviewed: Fri, Apr 7, 2017
About Hertz: 10.0 /10
There were many people picking up cars, and a Gold member of the company cut in line. Returning the car was very convenient!
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

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