CAR RENTAL REVIEWS ON HERTZ IN SYDNEY

The car was great. I booked a Toyota Corolla but received a Nissan Qashqai instead, which was very satisfying. However, the AUD 60 airport tax for picking up the car almost doubled the rental cost. That wasn't pleasant, but it's not Hertz's fault!

The service was good; the staff was polite and patiently explained everything.

Excellent

First time renting a car from Hertz in Australia. Thanks to QEEQ for the recommendation. The staff was very polite and there were no hidden charges. The car was very clean and comfortable. The GPS provided by QEEQ was also very convenient.

Good, convenient and fast

Very convenient, located inside the airport

Located inside the airport. Good service attitude. They didn't have the car I wanted, but they gave me a full tank of gas.

Located inside the airport.

The car was very new, with only 8K kilometers on it. There were no extra sales pitches, and returning the car was very convenient. Because it was fully insured, the return process involved almost no inspections. Very convenient, a great experience.

Our flight was delayed, so we arrived late. The store saw our luggage and gave us a Nissan Pathfinder, which is even bigger than the Toyota Highlander we originally booked. We were very happy, and there were no extra sales pitches. Returning the car was also easy because we had full insurance, so they hardly checked anything. Very convenient, a great experience.

As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~

The staff are friendly, professional, and humorous. Their English has a slight accent, but it's not a problem.

Friendly staff, new vehicles