CAR RENTAL REVIEWS ON HERTZ IN BRISBANE

Service staff attitude was average. Brisbane Airport wasn't crowded, no need to queue, there was an upsell for insurance.

Simple process, enthusiastic staff

Convenient pickup and quick return, the car was very new and in good condition, it was a pleasant experience.

The service attitude was excellent, and their efficiency was high.

Good, highly recommended!

The staff handled things quickly, but the car given had some dents that weren't repaired, lacked parking sensors and a rearview camera, and wasn't very clean—probably just returned by the previous user. The condition was much worse compared to a rental we had in Melbourne for a similar price, which is disappointing. You also need to report the mileage when returning the car, which is more complicated than returning in Melbourne.

The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.

Very good! Friendly and easygoing.

Quick procedures and good service.

This is an international brand, trustworthy.

The staff's voice was very soft, but everything went smoothly without any hard selling.

The staff was very nice and the handover was very smooth and simple.

Picking up the car was very easy, and the staff were extremely friendly. At first, we were given a KIA CARNIVAL, but our luggage was too large to fit, so they switched us to an IMAX.

The staff were quite friendly.