CAR RENTAL REVIEWS ON SAMAVEST AT LANGKAWI INTERNATIONAL AIRPORT, LGK

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.

Like: Almost everything
Dislike: Almost none

Like: Prompt service
Dislike: I reserved a relatively new Persona but was given an old Honda City instead.

Like: Got an upgrade from Vios to Volkswagen

Like: Smooth handover. Great communication between Akmal and I.
Dislike: The aircon is not very cooling despite blasting them. But its only a minor issue. Other than that, fantastic!

Like: I had a blast looking forward to another
Dislike: That i was charged 60 rm for 2 fuel bars that would probably cost 20rm

Like: Service, vehicle quality
Dislike: N/a

Like: Upgraded

There's a pickup service at the airport, and getting the car was quick.

Very satisfied, good communication.

Like: No hassle at all.

Like: Staff vwry friendly and helpful ❤️

Waited for 15 minutes

Like: The overall experience
Dislike: None

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.

Like: Love it - suitable for large group of people - 15 PAX

Very satisfied. I arrived an hour early, called them, and they quickly arranged someone to pick me up from the airport. They asked if I needed to return the car early and said it's not necessary, just return it at the reserved time.

Very efficient. Both pick-up and drop-off were completed within ten minutes. No delays at all. Great experience.

Like: Communication was good!
Dislike: Fuel wasn’t full when picking up car

Like: Quick, Easy and Friendly...Excellent Car
Dislike: Airport Terminal under renovation