Like: Car was neat and clean. The associate was helpful. They delivered what they promised. Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.
The staff were very enthusiastic. I rented a 7-seater but they gave me a 12-seater van, allowing me to experience driving a larger vehicle. They helped me exchange it back to a 7-seater in the evening at the hotel. The car was in great condition. I parked improperly at Eagle Square and got a fine of only 100. The hotel staff told me locals usually get fined 300.
We initially agreed to pick up the car at Langkawi Airport, but after taking a ferry to Langkawi, the rental company helped me coordinate the time and arranged for me to pick up the car at Kuah Town. The service was excellent.
Picking up the car at the airport and returning it at the dock was very convenient. Langkawi is perfect for self-driving. I'll continue renting from Samavest after returning from Koh Lipe.
Like: Very quick and easy to find the staff. Friendly staff as well and answered my calls fast and friendly. Car in good condition and drove smoothly. Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.
I'm completely satisfied with the car and the service that has been provided to me & my family. Looking forward to use the service again whenever I need to rent cars for my trips.
Dirty car! Poor condition! There were even cockroaches in the car! Couldn't find the pickup person after getting off the plane! Took over 20 minutes of wandering! No counter at the airport! Staff didn't wear uniforms! No uniforms during drop-off either!
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View more >Dislike: i dint get the latest version of my car
Mohd Sulaiman Kamsin
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View more >Dislike: the trip is too short...
R.ismail
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View more >Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.
Gustave Hughes
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View more >M.SAMINGAN
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View more >Zora Josh
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View more >Su
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View more >R.Sevarajah
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View more >Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.
Rita Galsworthy
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View more >A.MD HASHIM
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View more >Alma Hubbard
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View more >Ron Saul
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View more >Car hire Companies AT Langkawi International Airport, LGK
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