CENTAURO CAR RENTAL REVIEWS IN PORTUGAL

They got me a car with 75% declared fuel, but it was less than 70%. I gave the car with 75% so I lost money. I rented a full to full car! Not an eco car.

Very good

Car suppler is a fraud and charge me twice for full coverage. To be honest, car was very good. But they businesses practise is terrible and they have refused to return money even after it has become obvious what they did. They should be ashamed to take money from clients like that. Don't use their service.

Easyrentcars.com support was excellent. They were very patient and helpful. Every recommendation for service.

In contract the car had 30% gasolin but it was much less

Все хорошо, но было бы неплохо получить детализацию road tolls, оплаченных транспондером

The service is very slow and the staff is not friendly, a little bit arrogant, to be honest.

long wait at the pick-up

Took FOUR HOURS too pick up the car. 1 hour line to catch the shuttle to the offsite location 3 hours line at the counter to pick up the car, due to extremely high demand and poor pre-check process

I was frustrated by hidden extra charges.

I waited a long time to get the car they were short staffed

We booked with Centauro because the ratings were pretty good, but our pickup experience was terrible. Be aware that the location is off-site and farther than the other rental car companies. The conditions of the pick-up building were very sparse (no soap in the bathroom, for instance) and we were given an extremely beat up vehicle. We were worried about having issues with all the existing scratches when we returned the car, but thankfully my husband took pictures of the pre-existing damage and we were able to return the car without issue. Also be aware that you will be charged over 1,000 euros as a deposit if you decline their coverage.

Was difficult to find them In the airport.

Ils ne vous forcent pas à prendre des assurances que vous avez déjà, j'ai loué 2 fois chez eux et je suis satisfait, pourvu que ça dure

We had to get a taxi to the pick up location due to the number of people waiting at airport for the bus and then had to queue for 2.5 hours to pick up the car. It was terrible!

The Centauro location is terrible in Lisbon. Very small and bad location and difficult for pickup and drop off. The shuttle service is inadequate with only one to maximum 2 vans for many people who need the service.

Wrong vehicle provided but eventually changed. Staff unhelpful. Long wait on service. misleading information by staff.

It was not very clear concerning the insurance

Terrible service and will not be booking with them again. We arrived around 11pm and it took nearly 1.5 hours to be served, we had a 2 year old who had to wait there whilst he was really tired. I do not expect to have service like this.

The car available at Centauro was not the one we hired . We had hired a VW Touran 7 seats and the car given to us was a smaller one, Citroen 3008, 5 seats and we paid the same amount. We didnt like this.

The checkout process was very slow. The lady at the counter was nice but they were really really slow. When we returned the car, it was like a ZOO. People were lined up for over an hour to wait for the transportation to take them to the airport. We just about missed our flight. Very poor organization of the shuttle to the airport.

Agence de location à fuir absolument. Attente de 2h pour finalement repartir sans voiture. Arrivés à l'agence avec un taxi que nous avons payé car la navette était pleine. Personnel à l'accueil de l'agence catastrophique mal aimable et inhumain.