OK Mobility, Madrid Airport - Ok Car hire

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Madrid Airport - Ok Information, Car hire Instructions & Policies

Address

Av. de la Hispanidad, s/n, Barajas, 28042 Madrid,Madrid,28022,ES

Telephone

+34 971 12 68 80

Pick-up Instructions

The OK Mobility - Madrid Airport - Ok car hire location is located out of the airport

You can arrive of OK Mobility - Madrid Airport - Ok car hire by free shuttle bus.

Terminal 1 1. After leaving the luggage claim area, you will find the departures central hall. 2. Turn to the left and following “ Car Rental Signals”. 3. Continue trough the Rent a Cars Area until our OK MOBILITY store. 4. To pick up your vehicle, go by the door nearest to our branch, cross the street, and once inside the B building, turn to the right until you find our Parking Area. Terminal 4 1. After leaving the luggage claim area, you will find the departures central hall. 2. Turn to the left and following “ Car Rental Signals” down to -1 floor level trough the escalators. 3. Continúe por todo el pasillo de alquiler de vehículos hasta la oficina de OK MOBILITY. 4. To pick up your vehicle, go by the door nearest to our branch, cross the street, and once inside the B building, turn to the right until you find our Parking Area.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Full Driving License issued in Spain

EU Driving Licence

Spanish digital version of the driving license is acceptable. The driving's license must be shown from the official DGT App.

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany, Andorra, Austria, Belgium, France, Gibraltar, Greece, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Czech Republic, Switzerland

In the case of crossing into permitted territories, we recommend purchasing the International Supplement (INT). This supplement extends the rental terms and conditions to adjacent countries, provided they are one of the countries listed above, and under the coverage and liability conditions agreed upon in the current excess (as long as the vehicle is used in accordance with these General Terms and Conditions and the traffic regulations of the country of use are adhered to). If this supplement is not purchased and an accident occurs, the Lessee will be fully responsible for any damage to the vehicle, repatriation costs, and/or the total vehicle cost, as well as compensation for any damages caused. The vehicle may not be boarded or transported by any means of transportation without the prior written authorisation of the Lessor. For price and details of INT, please consult the staff at the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR for other car models.

EUR 900 for Hyundai i10,

EUR 900 for Fiat 500,

EUR 1050 for Renault Clio,

EUR 900 for Peugeot 108,

EUR 1050 for Dacia Sandero Stepway,

EUR 1200 for Citroen C4,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Peugeot308,

EUR 1200 for Nissan Juke Or Similar,

EUR 1200 for Opel Astra,

EUR 1200 for Peugeot 2008,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for MG HS,

EUR 1800 for MG HS,

EUR 1200 for Fiat 500c,

EUR 1800 for Opel Cabrio,

EUR 1500 for Volkswagen Caddy,

EUR 1500 for Peugeot 5008,

EUR 1500 for Peugeot Rifter Long Or Simillar,

EUR 1500 for Seat Alhambra,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renault Trafic,

EUR 900 for Peugeot 108,Hyundai I10,Fiat 500,Fiat 500e,Abarth 695,Fiat 500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Dacia Sandero Stepway,Bmw I3,Audi A1 Sportback,Renault Clio,

EUR 1200 for Mercedes-benz Clase T Diesel,Opel Combo Life L,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Opel Astra,Mg Mg4,Citroen C4,Skoda Rapid,Renault Talisman,Toyota Corolla,Berlina Pequeña Básica,Mg Hs,Citroën C3 Aircross Automatic Pmr,Ds3 Crossback,Peugeot 2008,Audi Q2,Nissan Juke Or Similar,Cupra Formentor,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot308,

EUR 1800 for Seat Alhambra,Peugeot Rifter Long Or Simillar,Peugeot 5008,Peugeot 5008,Peugeot 5008,Volkswagen Caddy,Mg Marvel R,Audi Q3 Sportback,Mg Hs,Lynk&co 01 Automatic O Similar,Mini Cooper Cabrio,Opel Cabrio,Opel Cabrio,Chevrolet Van Express 15p,Renault Trafic,Peugeot Traveller Long,Mercedes Benz Clase C Estate,

EUR 2000 for Bmw X1,Mercedes Benz Clase C,Bmw X3,Mazda Cx-60,Jeep Wrangler,Bmw Serie 4 Cabrio,Audi A6 Avant,

EUR 4000 for Jeep Wrangler,

EUR 2000 for Bmw X1,Mercedes Benz Clase C,Bmw X3,Bmw Serie 4 Cabrio,Audi A6 Avant,

EUR 1800 for Seat Alhambra,Peugeot Rifter Long Or Simillar,Peugeot 5008,Peugeot 5008,Peugeot 5008,Volkswagen Caddy,Mg Marvel R,Mg Hs,Peugeot 3008 Phev O Similar,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller Long,

EUR 1200 for Mercedes-benz Clase T Diesel,Opel Combo Life L,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Opel Astra,Mg Mg4,Citroen C4,Skoda Rapid,Renault Talisman,Toyota Corolla,Mg Hs,Citroën C3 Aircross Automatic Pmr,Ds3 Crossback,Peugeot 2008,Audi Q2,Nissan Juke Or Similar,Cupra Formentor,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot308,

EUR 1800 for Seat Alhambra,Peugeot Rifter Long Or Simillar,Peugeot 5008,Peugeot 5008,Peugeot 5008,Volkswagen Caddy,Mg Marvel R,Audi Q3 Sportback,Mg Hs,Peugeot 3008 Phev O Similar,Mini Cooper Cabrio,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller Long,Mercedes Benz Clase C Estate,

Theft Insurance Excess differs by car model:

EUR for other car models.

EUR 900 for Hyundai i10,

EUR 900 for Fiat 500,

EUR 1050 for Renault Clio,

EUR 900 for Peugeot 108,

EUR 1050 for Dacia Sandero Stepway,

EUR 1200 for Citroen C4,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Peugeot308,

EUR 1200 for Nissan Juke Or Similar,

EUR 1200 for Opel Astra,

EUR 1200 for Peugeot 2008,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for MG HS,

EUR 1800 for MG HS,

EUR 1200 for Fiat 500c,

EUR 1800 for Opel Cabrio,

EUR 1500 for Volkswagen Caddy,

EUR 1500 for Peugeot 5008,

EUR 1500 for Peugeot Rifter Long Or Simillar,

EUR 1500 for Seat Alhambra,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renault Trafic,

EUR 900 for Peugeot 108,Hyundai I10,Fiat 500,Fiat 500e,Abarth 695,Fiat 500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Dacia Sandero Stepway,Bmw I3,Audi A1 Sportback,Renault Clio,

EUR 2000 for Bmw X1,Mercedes Benz Clase C,Bmw X3,Mazda Cx-60,Jeep Wrangler,Bmw Serie 4 Cabrio,Audi A6 Avant,

EUR 4000 for Jeep Wrangler,

EUR 2000 for Bmw X1,Mercedes Benz Clase C,Bmw X3,Bmw Serie 4 Cabrio,Audi A6 Avant,

EUR 1200 for Mercedes-benz Clase T Diesel,Opel Combo Life L,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Opel Astra,Mg Mg4,Citroen C4,Skoda Rapid,Renault Talisman,Toyota Corolla,Mg Hs,Citroën C3 Aircross Automatic Pmr,Ds3 Crossback,Peugeot 2008,Audi Q2,Nissan Juke Or Similar,Cupra Formentor,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot308,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.9 km from Madrid–Barajas Airport

20.3 km from Cuatro Vientos Airport

Railway Stations

10.5 km from Chamartin Station

11.9 km from Atocha Train Station

Hotels

10.3 km from Hotel Claridge Madrid

12.7 km from Eurostars Suites Mirasierra

13.2 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

10.7 km from Paseo De La Castellana

10.8 km from Puerta De Europa

10.9 km from Torres Kio

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 40.449248 -3.562419

Guest Reviews

Total points： 2.0 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Warner Sassoon
Madrid
2 /10 Poor
Reviewed: Monday, February 17, 2025
We didn't purchase full insurance, so the damage deposit was 750 EUR, but after returning the car without any damage, we only received 529.17 EUR back, which means they deducted nearly 220 EUR... This is one problem... The second one is that we returned the car with a full tank, but they charged us 25 EUR full-tank fee and did not refund this amount... The most important issue is that they deducted nearly 250 EUR for damage deposit and return fee... Picture 1 is the contract, Picture 2 is the receipt confirming the car was returned in perfect condition, Picture 3 is the refund status for the deposit showing an unjustified deduction of 220 EUR despite no damage, and Picture 4 is the full-charged rental fee for returning the car with a full tank without refunding the 25 EUR
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