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Dollar, Queenstown Airport Car hire

Dollar 2000+ ratings, 11 reviews

Queenstown, Otago, New Zealand

9.2 / 10 Excellent

Dollar - Queenstown Airport Information, Car hire Instructions & Policies

Address

AIRPORT AVE, FRANKTON,QUEENSTOWN,9371,NZ

Telephone

+64800243789

Pick-up Instructions

The Dollar - Queenstown Airport car hire location is in terminal

You can walk to the counter of Dollar - Queenstown Airport car hire.

The location is located outside the airport, please pay attention to the car rental guide inside the airport and take the shuttle bus to the location to check in.

Drop-off Instructions

Please return to Rental Car Park at the airport, you will see "Rental Car Return" sign at the entrance. Google map link: https://maps.app.goo.gl/M54PnTBCv2E2ZqdP6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -21:30
07:30 -21:30
07:30 -21:30
07:30 -21:30
07:30 -21:30
07:30 -21:30
07:30 -21:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
For rentals starting on one island and ending on the other, the below new process will apply. Two separate bookings will now be required Dollar has depots right on the main lnterislander Ferry terminal at Wellington and Picton. For rentals starting and ending on the same island, but travelling on both islands, please keep the same vehicle for the entire duration of the trip. Please keep in mind that the customer will need to pay for the vehicle on two ferry trips. A fee will be charged if the vehicle is not returned to the same island it was rented from. Hertz will assess a fee based on the actual cost of relocating the vehicle, up to a maximum of NZD$1,000, plus GST.

Ferry Transportation: Allowed

Dollar allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD for Toyota Yaris Cross Hybrid,Ford Focus,Toyota Cross Hybrid,Seat Arona,Cubic Metre Van,Volkswagen Caddy Maxi,Kia Rio,Mystery Vehicle,Toyota Camry Hybrid,Bmw 3 Series,Toyota Kluger Hybrid,Volvo Xc60,Ford Mustang Gt,Volkswagen Multivan,Toyota Camry Hybrid,Peugeot 308, Hyundai I30 Automatic Or Similar,Vauxhall Grandland X,Fiat Pulse 13 Renault Kardian 10 Turbo,Kia Sportage,Iveco Daily,Toyota Prado,4wd Lid Canopy-4wd,Mercedes V Class,Polestar 2,Mystery Vehicle Commercial,

NZD 5900-7900 for other car models.

NZD 5500 for Ford Focus,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Seat Arona,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Kia Rio,

NZD 5500 for Toyota Camry Hybrid,

NZD for Bmw 3 Series,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for Volvo Xc60,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Volkswagen Multivan,

NZD for Toyota Camry Hybrid,

NZD for Peugeot 308, Hyundai I30 Automatic Or Similar,

NZD 5500 for Vauxhall Grandland X,

NZD 5500 for Fiat Pulse 13 Renault Kardian 10 Turbo,

NZD 5500 for Kia Sportage,

NZD 6001 for Iveco Daily,

NZD 6001 for Toyota Prado,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Mercedes V Class,

NZD 6001 for Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD for Toyota Yaris Cross Hybrid,Ford Focus,Toyota Cross Hybrid,Seat Arona,Cubic Metre Van,Volkswagen Caddy Maxi,Kia Rio,Mystery Vehicle,Toyota Camry Hybrid,Bmw 3 Series,Toyota Kluger Hybrid,Volvo Xc60,Ford Mustang Gt,Volkswagen Multivan,Toyota Camry Hybrid,Peugeot 308, Hyundai I30 Automatic Or Similar,Vauxhall Grandland X,Fiat Pulse 13 Renault Kardian 10 Turbo,Kia Sportage,Iveco Daily,Toyota Prado,4wd Lid Canopy-4wd,Mercedes V Class,Polestar 2,Mystery Vehicle Commercial,

NZD 5900-7900 for other car models.

NZD for Ford Focus,

NZD for Toyota Cross Hybrid,

NZD for Seat Arona,

NZD for Cubic Metre Van,

NZD for Volkswagen Caddy Maxi,

NZD for Kia Rio,

NZD for Toyota Camry Hybrid,

NZD for Bmw 3 Series,

NZD for Toyota Kluger Hybrid,

NZD for Volvo Xc60,

NZD for Ford Mustang Gt,

NZD for Volkswagen Multivan,

NZD for Peugeot 308, Hyundai I30 Automatic Or Similar,

NZD for Vauxhall Grandland X,

NZD for Fiat Pulse 13 Renault Kardian 10 Turbo,

NZD for Kia Sportage,

NZD for Iveco Daily,

NZD for Toyota Prado,

NZD for 4wd Lid Canopy-4wd,

NZD for Mercedes V Class,

NZD for Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 5500 for Ford Focus,

NZD 6001 for Polestar 2,

NZD 6001 for Mercedes V Class,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Toyota Prado,

NZD 6001 for Iveco Daily,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Seat Arona,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Kia Rio,

NZD 5500 for Kia Sportage,

NZD 5500 for Fiat Pulse 13 Renault Kardian 10 Turbo,

NZD 5500 for Vauxhall Grandland X,

NZD 6001 for Volkswagen Multivan,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Volvo Xc60,

NZD 6001 for Toyota Kluger Hybrid,

NZD 5500 for Toyota Camry Hybrid,

NZD for Toyota Camry Hybrid,

NZD for Peugeot 308, Hyundai I30 Automatic Or Similar,

NZD for Bmw 3 Series,

NZD for Hertz Mystery Vehicle,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 km from Queenstown Airport

Hotels

1.2 km from DoubleTree by Hilton Queenstown

4.2 km from Oaks Shores

5 km from Oaks Club Resort

Other Landmarks

6 km from Shotover River

FIND ME A CHEAP RENTAL
Map view of Dollar Store Location
coordinates: -45.022037 168.7391

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.2 / 10 Excellent

  • Vehicle condition: 1.5
  • Vehicle cleanliness: 0.8
  • Spaciousness: 0.6
  • Counter staff: 1.5
  • Pick-up location: 0.8
  • Drop-off location: 0.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Queenstown

    9 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    They gave me an upgrade. I was nervous over the diesel charge per mile which they said they would wave. They seem to have done so. So all good
    Read More >

  • Sheila Warren

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Satisfied
    Read More >

  • April Daniel

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    The pick-up and drop-off process is very convenient, all within the airport. The car provided was a new one with only 16,000 kilometers on it, and the condition was excellent.
    Read More >

  • Xenia Browne

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Good
    Read More >

  • K.Robi

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    SUV available immediately Staff very friendly and helpful
    Read More >

  • Lena Bryce

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Excellent! Very convenient, purchased full insurance upon arrival.
    Read More >

  • Ives Cooper

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Very satisfied.
    Read More >

  • Ivan Keppel

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Highly efficient and responsive.
    Read More >

  • Harold Kellogg

    Queenstown

    2 /10 Poor

    Reviewed: Thursday, February 26, 2026

    Read More >

  • Monroe Henley

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Very good. Booked on QEEQ, paid on-site and purchased insurance.
    Read More >

  • Nat Watt

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Good
    Read More >

  • Lorraine Lewis

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, February 26, 2026

    Very good, efficient and with a great attitude.
    Read More >

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Where is the Car hire Store Location?

AIRPORT AVE, FRANKTON,QUEENSTOWN,9371,NZ

What is the Telephone Number?

+64800243789

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Dollar - Queenstown Airport car hire location is in terminal

You can walk to the counter of Dollar - Queenstown Airport car hire.

The location is located outside the airport, please pay attention to the car rental guide inside the airport and take the shuttle bus to the location to check in.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return to Rental Car Park at the airport, you will see "Rental Car Return" sign at the entrance. Google map link: https://maps.app.goo.gl/M54PnTBCv2E2ZqdP6

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

18 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full Driving License issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.1 km from Queenstown Airport

  • Hotels

    1.2 km from DoubleTree by Hilton Queenstown

    4.2 km from Oaks Shores

    5 km from Oaks Club Resort

  • Other Landmarks

    6 km from Shotover River

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