MODE, L Rentals Queenstown Car hire

MODE - L Rentals Queenstown Information, Car hire Instructions & Policies

Address

1/26 Glenda Drive, Frankton, Queenstown 9300, New Zealand

Telephone

+64 03 974 4340

Pick-up Instructions

The MODE - L Rentals Queenstown car hire location is located out of the airport

Please contact the staff to pick you up to MODE - L Rentals Queenstown car hire when you arrived.

To speed up your vehicle, please visit https://moderentals.co.nz/check-in to complete your details prior to arrival. Once you have collected your luggage and cleared customs, please call us on 03 974 4340 to order your shuttle. To meet your shuttle, exit the terminal through door D (departures) near the check-in counters. Our driver will meet you in the commercial shuttle transfers area outside the end of the terminal.

Drop-off Instructions

Please return the car to "1/26 Glenda Drive Frankton Queenstown 9300 New Zealand", and contact the counter staff to help you finish the drop-off process.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:30 -17:30 09:00 -17:00	08:30 -17:30 09:00 -17:00	08:30 -17:30 09:00 -17:00	08:30 -17:30 09:00 -17:00	08:30 -17:30 09:00 -17:00	08:30 -17:30 09:00 -17:00	08:30 -17:30 09:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 90 years old

Young Driver Fee applies at 18 - 21 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + Notarized English translation

An official translation in English authorized by a notary office.

Support NZTA certified translation pickup.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 15/day

Additional driver

Note that all drivers must provide their valid documentation.

NZD 2/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Permission to cross the island.

Ferry Transportation: Allowed

MODE allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 3000

Theft Insurance Excess:

NZD 3000

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 km from Queenstown Airport

Hotels

2.8 km from DoubleTree by Hilton Queenstown

5.5 km from Oaks Shores

6.2 km from Oaks Club Resort

Other Landmarks

7 km from Shotover River

FIND ME A CHEAP RENTAL

Map view of MODE Store Location

coordinates: -45.009084711135 168.74966372816

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 4.8
Vehicle cleanliness: 5.1
Spaciousness: 6.2
Counter staff: 5.3
Pick-up location: 6.2
Drop-off location: 6.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

S.West
Queenstown
9 /10 Excellent
Reviewed: Friday, November 22, 2024
Nice staff, very helpful
Read More >
D.Grimish
Queenstown
9.7 /10 Excellent
Reviewed: Friday, November 22, 2024
One issue I didn't understand was the insurance. I believe I paid QEEQ as the agent sufficient funds to ensure full coverage and no excess. On pick up I was asked for a $3000 bond and told any damage etc would be taken from that bond. I would then approach QEEQ for a claim on insurance paid with you. Turns out there were no issues, but I still don't get it?
Read More >
B.Chhajed
Queenstown
6 /10 Average
Reviewed: Friday, November 22, 2024
The car was old and not well kept. When requested to change the car we were told bluntly that this was the only one they had. We could see one more better looking vehicle but we were denied saying that it was already booked inspite of noone there to pick up the vehicle. Very disappointed by the staff and the way we were treated.
Read More >
P.Valentine
Queenstown
9.3 /10 Excellent
Reviewed: Friday, November 22, 2024
Staff were friendly and efficient.
Read More >
K.Maclean
Queenstown
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Great price and easy access to the vehicle. Bond is a bit steep if you don’t purchase insurance but overall very happy with the experience
Read More >
S.Lin
Queenstown
7.3 /10 Good
Reviewed: Friday, November 22, 2024
I made two car rental reservations with mode during my visit to New Zealand. One was at Queenstown from 4/19 to 4/27 and the other was at Auckland from 4/27 to 4/30. I am not sure what’s mode’s standard SOP to check return car. When we picked up the car on 4/19 at Queenstown, we were told that as long as we return the car at 8:30am, they will send shuttle to take us to the airport immediately. We arrived at 8:20 but could only wait till customer service rep to open the door at 8:30 sharp. He took more than 20 photos of the car, then drive the car to the parking lot (when I thought he was doing a test drive.) Then he returned to the front door where we waited, said he would ask his colleague to take us to the airport. We waited a few more minutes, just to find him chatting with the guy at back door…. We almost missed the deadline to check in luggage if our flight to Auckland was not delayed. I must say the experience was extremely awful! On the other hand, when we returned the car at Auckland, the Service Rep didn’t take any single photo of the car!
Read More >
Ellis Abbot(t)
Queenstown
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Great! Super cost-effective!
Read More >
Dolores Hemingway
Queenstown
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Excellent reception, courtesy, and after-sales service.
Read More >
Baird Andrew
Queenstown
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Good car condition and great service
Read More >