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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5205468013
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Thrifty, MELBOURNE CITY Car hire

Thrifty 3000+ ratings, 23 reviews

Melbourne, Victoria, Australia

8.3 / 10 Very good

Thrifty - MELBOURNE CITY Information, Car hire Instructions & Policies

Address

Melbourne City 99 Spencer Street Docklands

Telephone

+61386616000

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -15:15
08:00 -16:45
08:00 -16:45
08:00 -16:45
08:00 -16:45
08:00 -17:15
08:00 -17:15

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 41.3754 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
AUD 5.5/day
capped at AUD 27.5
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
AUD 24.2/day
capped at AUD 96.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 24.2/day
capped at AUD 96.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 24.2/day
capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island
Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Hyundai Santa Fe-4wd,

AUD for Vw Polo,Toyota Yaris Cross Hybrid,Renault Megane,Toyota Cross Hybrid,Seat Arona,Kia Stonic,Pallet Gates Dropsides-diesel,Cubic Metre Van,Renault Kangoo 3mâ³,Peugeot Expert 5m3,Volkswagen Golf Gti,Special,Ds Ds3,Audi Rs3 Sportback,Opel Corsa,Suzuki Dzire,Skoda Fabia,Suzuki Swift,Special,Toyota Camry Hybrid-hybrid,Hyundai Elantra Se Or Similar,Peugeot 3008,Dodge Durango Plus,J Toyota Fortuner-4wd,Volvo Xc60,Ldv Delivery 9,Van W Lift,Iveco Daily 12mâ³,Toyota Lc70,Z4 2wd Dual Cab Diesel Tray,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Description Not Available,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,Y Dual Cab 4wd Lid Canopy-4wd,Mercedes V-class,Carnival 6 Seater,

AUD 5500 for Nissan Versa Note,

AUD 5500 for Vw Polo,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Renault Megane,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Seat Arona,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Renault Kangoo 3mâ³,

AUD for Peugeot Expert 5m3,

AUD for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD for Opel Corsa,

AUD for Suzuki Dzire,

AUD for Skoda Fabia,

AUD 5500 for Suzuki Swift,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Hyundai Elantra Se Or Similar,

AUD 5500 for Peugeot 3008,

AUD 5500 for Dodge Durango Plus,

AUD 6001 for J Toyota Fortuner-4wd,

AUD for Volvo Xc60,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Iveco Daily 12mâ³,

AUD for Toyota Lc70,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Description Not Available,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Nissan Qashqai Or Similar,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for O6 Toyota Tacoma,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for Cubic Metre Van,

AUD for 25 Seat Bus,

AUD for Nissan Maxima,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for Bmw 3 Series Sw Or Similar,

AUD 6001 for I2 Mercedes C Class At Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Peugeot 508,

AUD for Tray With Gate-diesel,

AUD for Renault Trafic 8mâ³,

AUD for Ford Transit 350l,

AUD for Dual Cab-4wd,

AUD for Volkswagen Caddy,

AUD for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD for Toyota Tundra,

AUD 6001 for V2 Mine Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for Ford Falcon Xr6-4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for 12 Seat Bus,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Hyundai Santa Fe-4wd,

AUD for Vw Polo,Toyota Yaris Cross Hybrid,Renault Megane,Toyota Cross Hybrid,Seat Arona,Kia Stonic,Pallet Gates Dropsides-diesel,Cubic Metre Van,Renault Kangoo 3mâ³,Peugeot Expert 5m3,Volkswagen Golf Gti,Special,Ds Ds3,Audi Rs3 Sportback,Opel Corsa,Suzuki Dzire,Skoda Fabia,Suzuki Swift,Special,Toyota Camry Hybrid-hybrid,Hyundai Elantra Se Or Similar,Peugeot 3008,Dodge Durango Plus,J Toyota Fortuner-4wd,Volvo Xc60,Ldv Delivery 9,Van W Lift,Iveco Daily 12mâ³,Toyota Lc70,Z4 2wd Dual Cab Diesel Tray,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Description Not Available,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,Y Dual Cab 4wd Lid Canopy-4wd,Mercedes V-class,Carnival 6 Seater,

AUD for Nissan Versa Note,

AUD 5500 for Vw Polo,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Renault Megane,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Seat Arona,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Renault Kangoo 3mâ³,

AUD for Peugeot Expert 5m3,

AUD for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD for Opel Corsa,

AUD for Suzuki Dzire,

AUD for Skoda Fabia,

AUD 5500 for Suzuki Swift,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Hyundai Elantra Se Or Similar,

AUD 5500 for Peugeot 3008,

AUD 5500 for Dodge Durango Plus,

AUD 6001 for J Toyota Fortuner-4wd,

AUD for Volvo Xc60,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Iveco Daily 12mâ³,

AUD for Toyota Lc70,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Description Not Available,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Nissan Qashqai Or Similar,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for O6 Toyota Tacoma,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for Cubic Metre Van,

AUD for 25 Seat Bus,

AUD for Nissan Maxima,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for Bmw 3 Series Sw Or Similar,

AUD 6001 for I2 Mercedes C Class At Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Peugeot 508,

AUD for Tray With Gate-diesel,

AUD for Renault Trafic 8mâ³,

AUD for Ford Transit 350l,

AUD for Dual Cab-4wd,

AUD for Volkswagen Caddy,

AUD for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD for Toyota Tundra,

AUD 6001 for V2 Mine Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for Ford Falcon Xr6-4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for 12 Seat Bus,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD for other car models.

AUD 5500 for Vw Polo,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Renault Megane,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Seat Arona,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Renault Kangoo 3mâ³,

AUD for Peugeot Expert 5m3,

AUD for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD for Opel Corsa,

AUD for Suzuki Dzire,

AUD for Skoda Fabia,

AUD 5500 for Suzuki Swift,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Hyundai Elantra Se Or Similar,

AUD 5500 for Peugeot 3008,

AUD 5500 for Dodge Durango Plus,

AUD 6001 for J Toyota Fortuner-4wd,

AUD for Volvo Xc60,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Iveco Daily 12mâ³,

AUD for Toyota Lc70,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Description Not Available,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Nissan Qashqai Or Similar,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for O6 Toyota Tacoma,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for Cubic Metre Van,

AUD for 25 Seat Bus,

AUD for Nissan Maxima,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Hyundai Santa Fe-4wd,

AUD for Metre Truck Lift,

AUD for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for Bmw 3 Series Sw Or Similar,

AUD 6001 for I2 Mercedes C Class At Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Peugeot 508,

AUD for Tray With Gate-diesel,

AUD for Renault Trafic 8mâ³,

AUD for Ford Transit 350l,

AUD for Dual Cab-4wd,

AUD for Volkswagen Caddy,

AUD for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD for Toyota Tundra,

AUD 6001 for V2 Mine Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for Ford Falcon Xr6-4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for 12 Seat Bus,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 km from Melbourne City Heliport

11 km from Essendon Airport

19 km from Melbourne Airport

Railway Stations

0.1 km from Southern Cross Station

0.6 km from Flagstaff Train Station

1.3 km from Flinders Street Station

Hotels

Nearby Comforto Home Apartment

Nearby Rose Lane Serviced Apartment

0.1 km from Upper West Side Apartments

Other Landmarks

1.4 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of Thrifty Store Location
coordinates: -37.8158617 144.9523875

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Guest Reviews

Total points： 8.3 / 10 Very good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.6
  • Counter staff: 1.5
  • Pick-up location: 1.7
  • Drop-off location: 1.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • D.Dong

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, January 14, 2026

    Condition of the car was good. The car was very new. Interior cleanliness was lacking as the seats and carpets were sandy. Exterior cleanliness ok. Engine is in good shape.
    Read More >

  • Anonymous

    Melbourne

    9 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Great value, great car. Staff inflexible with office hours. Would have been nice to know closing times a little earlier.
    Read More >

  • Duncan Kong

    Melbourne

    9.7 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Great car, updated car with 20,000 on the clock, cruise control with radar, fast pick up, deposit refunded in 3 days, very happy.
    Read More >

  • Marty

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Brand new car and very easy pick up and drop off process.
    Read More >

  • B.Carpenter

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.
    Read More >

  • Elsie Agnes

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Warm reception, and the vehicle provided was very new.
    Read More >

  • Tess Obadiah

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    The car rental company's service is quite good. When I arrived at the store, the reserved car was unavailable and I had to wait for the platform's customer service to handle the situation.
    Read More >

  • Rose IV.

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Quick and convenient
    Read More >

  • Bing Smith

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, January 14, 2026

    The store location is easy to find and the staff are enthusiastic.
    Read More >

  • Kama Boswell

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Quite good. Close to Southern Cross Station, right next to the SkyBus stop.
    Read More >

  • Delia Jonathan

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, January 14, 2026

    The procedures were smooth with no unnecessary chatter
    Read More >

  • Michaelia Betsy

    Melbourne

    4 /10 Average

    Reviewed: Wednesday, January 14, 2026

    Read More >

  • Donahue Rudolph

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    We rented a car from Thrifty at Southern Cross Station in Melbourne. They open at 8 AM, and we waited in line for 15 minutes. The staff was very friendly and provided a route map for picking up the car, which was very convenient.
    Read More >

  • Isaac Leigh

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, January 14, 2026

    Read More >

  • Cora Caroline

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, January 14, 2026

    The car pickup and return process was quick and efficient, which was great. However, the staff left promptly at closing time, so some minor issues were unresolved. Later, coordination was handled through QEEQ.
    Read More >

  • Frances Browning

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    No need to queue, staff were friendly, and the parking lot was clearly marked.
    Read More >

  • Yvonne Carllyle

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, January 14, 2026

    Read More >

  • Sara Bartholomew

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    The pickup location I chose was 200 meters from the hotel. The staff was very friendly, and they had pre-copied the route map for picking up the car, so it was easy to find the vehicle.
    Read More >

  • Cynthia Camp

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Very good
    Read More >

  • Guy Haywood

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    The staff at the Melbourne branch had a great service attitude. Knowing we were heading to the city center, they drew us a route and recommended parking spots, and also provided a map for pickup and drop-off routes. However, when we went to the branch near Hyde Park in Sydney to file an accident report, the staff there were not very friendly and kept insisting that if we had bought their insurance, we wouldn't have had so many issues.
    Read More >

  • Greg Gunter

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, January 14, 2026

    Read More >

  • Lance Eipstein

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    There weren't many people in the morning, but each transaction takes some time. It's recommended to arrive half an hour early. The process is simple and efficient.
    Read More >

  • Vivien Pritt

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, January 14, 2026

    Polite
    Read More >

  • Vivian Ezekiel

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, January 14, 2026

    Read More >

  • Doris Ingersoll

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Great service, very good attitude and not a long waiting time.
    Read More >

  • Chapman May

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Satisfied
    Read More >

  • Glenn Morse

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    The staff were very helpful in explaining everything, and the process was fast too.
    Read More >

  • Lance Eipstein

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, January 14, 2026

    Read More >

  • Lucien Belle

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Excellent! Very satisfied! The price is great!
    Read More >

More Thrifty Car hire Locations in Melbourne

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Where is the Car hire Store Location?

Melbourne City 99 Spencer Street Docklands

What is the Telephone Number?

+61386616000

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 41.3754 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full Driving License issued in Australia

Additional Extras

  • Additional driver AUD 5.5/day

    capped at AUD 27.5

    Note that all drivers must provide their valid documentation.

  • GPS rental AUD 19/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental AUD 24.2/day

    capped at AUD 96.8

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental AUD 24.2/day

    capped at AUD 96.8

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental AUD 24.2/day

    capped at AUD 96.8

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.3 km from Melbourne City Heliport

    11 km from Essendon Airport

    19 km from Melbourne Airport

  • Railway Stations

    0.1 km from Southern Cross Station

    0.6 km from Flagstaff Train Station

    1.3 km from Flinders Street Station

  • Hotels

    Nearby Comforto Home Apartment

    Nearby Rose Lane Serviced Apartment

    0.1 km from Upper West Side Apartments

  • Other Landmarks

    1.4 km from Federation Square

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