From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5797572326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5797572326
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Autounion, Auckland Airport Car hire

Autounion 200+ ratings, 1 reviews

Auckland, Auckland Region, New Zealand

2.0 / 10 Poor

Autounion - Auckland Airport Information, Car hire Instructions & Policies

Address

Auckland Airport 104 Montgomerie road mangere

Telephone

0064 99490944

Pick-up Instructions

Please call 0064 99490944 once you have reached the arrivals area at the Auckland airport and have collected your luggage. Our shuttle will pick you up from the Airport. Please look out for a marked Autounion shuttle bus will collect you. For International arrivals: Exit the main terminal and make your way to the Transport Pickup Zone where the marked Autounion shuttle bus will collect you. The covered walkway begins directly opposite the international arrivals area with clear signage to guide you to the transport pick-up zone. The walk is approximately 5-10 minutes. For Domestic arrivals: shuttle area is just outside door 8 of Jet Star Terminal. Online check-in is mandatory for after-hours pickups. Please email us 24 hours prior to pick up on 'accounts@autounion.co.nz' to do the online check in if you are arriving after 7pm or before 7am. Local Tax Free Phone: 0800 22776468

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -18:59
07:00 -18:59
07:00 -18:59
07:00 -18:59
07:00 -18:59
07:00 -18:59
07:00 -18:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Senior Driver Fee applies at 71 - 80 years old with charge of EUR 60 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 5/day
capped at EUR 35
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 6/day
capped at EUR 50
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 6/day
capped at EUR 35
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 6/day
capped at EUR 35
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day
capped at EUR 35
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed
capped at EUR 45

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Autounion does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

EUR 2000-3500 for other car models.

EUR 2000 for Toyota Aygo,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.5 km from Auckland Airport

Railway Stations

14.4 km from Britomart Train Station

Hotels

1 km from Naumi Auckland Airport

8.6 km from Allenby Park Hotel

12.9 km from Waldorf St Martins Apartments Hotel

Other Landmarks

10.9 km from Mount Eden Domain

14.3 km from Sky Tower

14.6 km from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Autounion Store Location
coordinates: -36.97361 174.775229

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 2.0 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Alvis Abe

    Auckland

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Due to business trips, I frequently use car rental services, but I will never use this company again, even if the prices are very cheap. There are too many hidden charges. Firstly, the front desk staff deliberately slowed down their work because I didn't buy the insurance they recommended, and they found various excuses not to give me the keys. When returning the car, they told me that the front windshield had some scratches and asked me to pay for it. After cleaning the windshield with water, I found it was just dirt and not really damaged, but then they started finding other problems. Such disgusting service is really frustrating. The tricks are too many, with lots of hidden charges, and they even justifying it by saying it's just business. It's very obvious they are trying to rip off customers.
    Read More >
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