COOLANGATTA AIRPORT CAR RENTAL REVIEWS

the car size was just right for the 2 of us staff at the counter was very helpful and friendly close to airport so no long wait for pick up drop off

easy as to book and lots of options

Unfriendly arrogant staff. Ponytail guy and Ashley

outlander is a very small 7 seater

All good!

Great :)

Easy and affordable !!

Your counter staff at Gold Coast are awesome!

Will use again definitely

It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.

The car was dirty, and it was difficult to drive.

You need a domestic driver's license and an international driving permit. The service was decent. I rented the car for three days and then extended for another day, but I had to pay the deposit again when extending, which felt quite inconvenient. Additionally, they required my domestic driver's license and the notarized document again when I extended the rental. Since I didn't have the notarized document with me, it took a long negotiation before they found the copy from three days earlier. Overall, it was a good experience, but dealing with the deposit and notarized document was a bit annoying.

Very helpful

Could not access discount vouchers

Lovely Manager and just across the road from the airport. Definitely will book again

They offered us a larger car for no extra price as we had 3 teenagers in the back seat for 5 weeks and they thought it would be best with a larger sedan than a small hatchback. The staff went above and beyond and the vehicle was fabulous.

LOVE the ease of this website and booking process...PLUS the price radar and refund on cheaper price.

Quick pick up from the airport,friendly staff.Car was nice late model sedan.

I think it was easy to book online.Paid the highest insurance premium only to be told $1000 credit card swipe and doesn’t cover hail or flood damage.Had to change to east coast rental insurance for an extra $70 and cover everything and no credit card swipe.Due to major flooding blocking the highway that morning of pickup.And previously being caught in a hailstorm in this exact area. I wasn’t going to take any chances.The $70 extra was piece of mind.All went well and easy car refunded their policy.

Picking up and returning the car is very convenient, right at the airport. Fifteen minutes is enough.

All good!

The booking was really good. A larger car will be better but it was still a good car for a medium SUV. It will be appreciated to confirm to the guest the car seat instead of saying that budget can’t confirm the availability. Thanks

Good service!

Fairly satisfied

Great.. exceeded expectations !

Fast and friendly!

Very satisfied

The car we received was a lot larger than we booked, although this wasn’t a problem. Service was friendly and efficient.

All worked well