NICE AIRPORT CAR RENTAL REVIEWS

Excellent

Very efficient and good attitude.

The car was not a Mercedes, it was a wreck.

The rental company had various tricks. They gave me an unknown brand car and said it was the only one available. I had to upgrade to a VW Golf for 10 euros a day. They also charged a 30-euro fee for going to Monaco.

The car rental company is located outside the airport, in the lobby of the Radisson Hotel Nice Airport, a 10-minute walk from Terminal 1. The staff was friendly during pick-up without pushing any additional sales. However, when returning the car, the staff made unnecessary issues, demanding a receipt for refueling on that day even though the gauge showed full. This wasted a lot of my time. Luckily, I had some extra time; otherwise, they might have charged me a high price.

Extremely satisfied

Very good

Although the rental company provided a car from the same category, I wanted an SUV but got an MPV, which was somewhat disappointing.

Average

Very efficient, the process was quick and easy.

The reserved car model was not available at the store, and they recommended another model that cost twice as much.

New company, new cars, and cheap prices. However, it's located outside the airport and requires a shuttle ride.

Very satisfied

The car rental company is good.

I mentioned that I bought insurance through Zuzuche, but they said the insurance wasn't purchased through them, and they wouldn't assist even if I called at my own expense. They pushed for buying their full insurance to offer any assistance. It's coercive selling.

The process was very smooth.

Very good

Once we we had been picked up the whole process was very smooth and the car was lovely and a joy to drive, it also had useful features such as rear view camera, very useful when fully loaded, and front sensors again useful as not used to a big vehicle. Would use again

The instruction for getting to the off airport car hire was - catch airport shuttle bus, where as it should have read - phone RentaCar and agree collection point. We wasted 1 & half hours before we were collected. Tip if you don't speak French as the people at Airport Information desk to call them.

Since the moment I started dealing with this car rental company, it felt like a nightmare began. First: They arbitrarily charged my card, and when I asked why, they said I had committed a traffic violation. When I asked where and when, they said it was my privacy and couldn't tell me. I'm genuinely puzzled by this logic—charging me without explanation and using privacy as an excuse! This company exemplifies what it means to be unreasonable, rude, and unscrupulous! After that, I was constantly worried that my credit card would be charged again at any moment! Second: Unluckily, we broke a taillight cover due to a steep road. Without any discussion, they charged me 1800 euros, equivalent to 14,000 RMB. My bank account was debited in the same month. I hadn't opted for their insurance because it had a deductible; instead, I took full coverage in my own country as it had no deductible. After repeatedly contacting them about the car damage, I got no response other than the charge—they utterly ignored my claims. Thank God, it took 71 days after returning the car for them to finally cover the damage. I hope my bad experience serves as a warning to others. In my memory, no one at this car rental company ever smiled; it felt like renting from them put me in their debt, and they were all very disdainful. Regretting my choice to rent from this company!

Very satisfied