MUNICH AIRPORT CAR RENTAL REVIEWS

Highly satisfied

Pretty good

When picking up the car, the staff was quite impatient because he needed to leave at 3 PM to pick up his daughter. Moreover, the platform indicated that the car rental would cost over 300 euros, but the rental company actually charged 647 euros. Additionally, the 1500 RMB already paid on the platform could not be deducted from the bill, making it difficult to get reimbursed later. After calling customer service, they couldn't provide a clear explanation. To avoid affecting the visit, we had no choice but to rent the car, thereby bearing the cost ourselves. Furthermore, extending the rental via the app was not possible; it had to be done in person at the store, which was very inconvenient. As a result, we had to rush back to Munich overnight to return the car.

I've rented through this platform three times, and twice I couldn't get a car. Very disappointing.

Good

It's okay.

Good service with no hidden fees. They gave us a different car when we picked up the car early, and we added 40 euros.

Very professional and smooth

Good and quick

Easy to use.

Isn't it too much to add another driver and also need extra towing insurance?

Dissatisfied with the car model

excellent

Quick queue and professional service

They added insurance despite me saying I didn't want it. They gave me three keys to choose from and ended up charging me for an upgraded model. Not only did they add insurance, but also a towing service fee! Ultimately, the most important part is that they charged me twice!

The service was excellent. They provided a brand new Audi A3, which was a pleasure to drive. All functions were complete.

Satisfied

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منصة ممتازه

The pickup process was smooth, and they gave us a relatively new Fiat 500X, which appears to be a high-end model with a fully openable soft top. It would be really comfortable if the weather were warmer.

Instructions were unclear. I returned the car to the airport parking lot on time, but they didn't process it promptly and charged me an extra 100 euros for being late.

The car was new, with only 1600 kilometers driven, but the deposit was a bit high at 1350 euros.