MUNICH AIRPORT CAR RENTAL REVIEWS

Fantastic service, great value, easy to pick up and drop off

Very good value - price protector saved me a couple of $ too

Very dissatisfied. I booked a Touran, but ended up with a seven-seater van. This made our trip very inconvenient, especially given the narrow streets and height restrictions in European parking garages. The rear seats could be adjusted as per the instruction manual provided, but it was difficult to install. When I sought help from the staff, they threatened to fine me 1000 euros for adjusting the seats, despite there being instructions in the car indicating that we could adjust them ourselves.

Fairly standard

El carro superó mis expectativas

Todo bien

The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car

When I realized I booked a day early. they wanted to charge over $ 800 more which isn't a great experience.

They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.

Thanks QEEQ. I was suspicious at the beginning when booking a vehicle with that rate but it turned to be the best experience I have ever had thanks to your service.

Good

they tried to give you upgrade of your booking to take from you more money

this is first time to booking from your site . it is excellent . I will tell my friends about it .

The staff was very friendly, the pickup process was simple, and they specifically reminded me to check the car and take photos if there were any issues.

Everyone be careful. I suggest not booking a car with ZuZu Rentals. We bought the super full insurance, but when the car wouldn't start in Hallstatt, Austria, we were stuck and had to sleep in the car overnight. The super insurance was supposed to include roadside assistance, but ZuZu Rentals didn't send anyone to help us and kept passing responsibility to the car rental company. Their insurance was worthless. We ended up losing about 1000 euros, and ZuZu Rentals said they wouldn’t compensate us. Be cautious! This was the most unforgettable and painful lesson from my multiple car rentals in Europe.

I am still waiting for my updated receipt, having had to take it for an extra day.

Thanks they give me mercedes v300 d model 2022

Thanks for best price

The ease of the pickup could not have been smoother

Very simple and efficient.

New car and fast service

Good

Hassle free experience. And no hidden charges. Satisfied with the service.

Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.

I rented the car from Europcar at Munich Airport. Since the airport is small, I quickly got through customs, picked up my luggage, and went to get the car. However, the counter staff said I arrived early and the car wasn't ready yet. They asked if I wanted to pay extra for a larger car. I had to wait at the airport for a while before getting the car. They didn't ask if I wanted to add any extras and mentioned they would hold some money as a deposit. The entire receipt was in German, and they didn't explain it, just asked for my signature. After returning home, I realized they overcharged me 100 euros for renting a GPS. I contacted Zuzuche for help, and they patiently assisted me in communicating with Europcar. However, Europcar claimed my signature proved I was aware of the charge. Remember to check every item carefully. This was the first time I encountered such an dishonest car rental company.

The service was good. My English isn't great, but the lady at the service desk was still very patient.

Very satisfied