LANGKAWI INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Reviewed: Wed, Feb 21, 2018

About Big Thumb: 6.0 /10

I booked the car a few days before the trip and received SMS reminders and messages on WeChat. However, I still had to wait at the airport for over an hour to get the car. Although the rental company apologized multiple times, I feel it wasted my time. I hope this aspect can be improved.

About QEEQ: 10.0 /10

Charles Philemon

Malaysia

1 days rental

Reviewed: Tue, Nov 14, 2017

About EPTA: 10.0 /10

Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.

P.Yeoh

Malaysia

1 days rental

Compact | Perodua Axia or similar

Reviewed: Tue, Jan 2, 2018

“Great Experience to rent a car from EPTA.”

About EPTA: 10.0 /10

Like: Good Services and car condition is good

Ted Margery

Malaysia

1 days rental

Samavest

Reviewed: Tue, Feb 20, 2018

About Samavest: 8.0 /10

Quick and smooth communication

About QEEQ: 10.0 /10

Marguerite Robin

Malaysia

1 days rental

Reviewed: Tue, Feb 13, 2018

About EPTA: 6.0 /10

The flight arrived early but the rental company wasn't there to pick us up. We waited for over 10 minutes before they showed up. They promised us a particular car, but then gave us a very old one with scratches all over, a broken rearview mirror, and a malfunctioning gas pedal. The only positive thing was that they didn't inspect the car much when we returned it and gave us the deposit back quickly.

Charles Philemon

Malaysia

1 days rental

Reviewed: Sun, Feb 18, 2018

About EPTA: 6.0 /10

Both picking up and returning the car took quite a long time.

Nora Keats

Malaysia

1 days rental

Reviewed: Sat, Feb 17, 2018

About Big Thumb: 10.0 /10

Except for the car being a bit old, everything else was great. Reliable service.

About QEEQ: 10.0 /10

Owen Thorndike

Malaysia

1 days rental

Reviewed: Sat, Feb 17, 2018

About EPTA: 10.0 /10

The car was provided at the airport as scheduled!

O.Kang

Malaysia

1 days rental

Compact | Honda City Guaranteed model

Reviewed: Mon, Nov 27, 2017

“Good”

About Big Thumb: 8.6 /10

Like: I got upgraded to a Toyota Vios
Dislike: I wanted to try driving a Honda City, but got upgraded to a Toyota Vios

L.Ee Hahn

Malaysia

1 days rental

Compact | Perodua Axia or similar

Reviewed: Mon, Nov 20, 2017

“A reliable car to get me from places to places”

About EPTA: 8.2 /10

Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.

Dr Arif Sikander

Malaysia

1 days rental

Compact | Perodua Axia or similar

Samavest

Reviewed: Mon, Nov 13, 2017

“Excellent support and service by Yong of Samavest and Boy of Bigthumb”

About Samavest: 10.0 /10

Like: attitude, considerate.
Dislike: nil

Rodney Raman

Malaysia

1 days rental

Reviewed: Mon, Feb 19, 2018

About EPTA: 8.0 /10

Waited at the airport arrival hall, got the car quickly.

Ben Emily

Malaysia

1 days rental

Reviewed: Mon, Feb 12, 2018

About Big Thumb: 8.0 /10

Waiting at the entrance, pretty good.

Chan

Malaysia

1 days rental

Compact | Perodua Axia or similar

Reviewed: Mon, Dec 18, 2017

“Overall is good”

About EPTA: 10.0 /10

Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.

T.Tan

Malaysia

1 days rental

Economy | Perodua Myvi or similar

Reviewed: Mon, Dec 18, 2017

“Just Nice”

About EPTA: 8.6 /10

Like: Petrol efficient and comfortable driving
Dislike: There are some faults with the car but the staff already informed beforehand professionally

A.Vidales

Malaysia

1 days rental

Compact | Proton Persona or similar

Reviewed: Fri, Dec 8, 2017

“Great service”

About Big Thumb: 10.0 /10

Like: They are very helpful. I had a flat tire and they came immediately to fix it
Dislike: All good

M.Shahzad

Malaysia

1 days rental

Compact | Perodua Axia or similar

Reviewed: Fri, Dec 8, 2017

“Excellent service”

About EPTA: 9.8 /10

Like: Efficient & friendly staff. Car very new.
Dislike: Nothing

Elwin Tan

Malaysia

1 days rental

Compact | Perodua Axia or similar

Reviewed: Fri, Dec 29, 2017

“Excellent service”

About Big Thumb: 8.6 /10

Like: My car was upgraded to Myvi.

A.Abdul karim

Malaysia

1 days rental

Mini Van | Perodua Alza 7 Seats or similar

Samavest

Reviewed: Fri, Dec 29, 2017

“Comfortable”

About Samavest: 10.0 /10

Like: New car
Dislike: There is no front and reverse cammera

A.Mustafa

Malaysia

1 days rental

Compact | Perodua Axia or similar