PALMA DE MALLORCA AIRPORT CAR RENTAL REVIEWS

Great service

All staff were very helpful and obliging. We will definitely use the company again

Will definitely use agian

The best thing was the staff at the office

Car was upgraded at a discounted additional cost to an SUV.

QEEQ got me a great deal and the booking process was easy. The app also helped with a paperless pickup

The service process is very orderly.

El personal, en especial Eli, excelente toda su atención brindada y el servicio. El auto excelente.

Reserva plataforma excelente Súper precio No funcionó el protector de baja de precio Comunicarse directo con el proveedor no es posible solo por teléfono

El coche superó mis espectativas Excelente atención de Eli y servicio

Excelente la plataforma y muy buen precio

Después de poner que ya lo tenía todo pagado (incluido seguro), cuando llegamos nos encontramos con que tuvimos que pagar 200€ más por otro seguro que no ponía en ningún sitio y por haber recogido el coche Después de las 00:00 (puesto que se retrasó el avión)

No sin claros con los precios

Clickrent car rental company greatly exceeded our expectations in terms of service, vehicles, and value for money, compared to some reviews we found online.

Generally excellent service however it would be helpful to have clearer instructions on where to find the shuttle bus from the airport to the pick up location.

Great service

Easy to find inside the airport

Upgraded for a little extra

Process of collecting terrible. Large queue. There was a ticket system for the queue that wasn't clear / signed, so we stood in a queue for ages before realising we needed a ticket, which put us to the back of the queue again.......

Car was great. Actually changed the car on the day and the guy on the desk was extremely helpful.

Was super easy and the price was dropped after a few days.

Very efficient. Free upgrade !!!

The first car I was offered had damage on every panel, the heater/AC controls were faulty & the wiper blades were split. The second car, although had damage to the paintwork, everything else was ok. Staff was polite & changed the car without a fuss.

Easy to book.

I purchased basic insurance when I placed the order, but at pickup, I was told I needed to buy insurance. I informed the staff that I had already purchased insurance and showed the order, which clearly included insurance. The staff member said that the insurance I bought was from 'them' and not from the rental company 'us'. When I asked who 'they' were, I was told it wasn't the rental company, which left me speechless. They also required a 200 euros deposit for the fuel tank in case it wasn't full on return. 200 euros for fuel or liquid gold? I strongly recommend against renting from this company.

The self service pick up is relatively confusing

Works perfectly

I understand if they don't have the required model, but their attitude was really poor. There wasn't any reverse parking assistance either, making it very stressful to drive through small towns with narrow streets. They seemed particularly impatient as well.

Avoid this company; the service is particularly bad. Even after purchasing insurance on the rental platform, they forcefully push for an additional daily €30 insurance on the spot or demand a €1400 deposit, but only via credit card.