CHICAGO O`HARE AIRPORT CAR RENTAL REVIEWS

Excellent Service

I love it !

Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt a bit misled

Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt misled

All went well. However Avis, as with all car hire companies, needs to speed up the check in process. Their computer system is extremely slow. Ridiculous slow. There was only one serving and by the time we were served the queue had grown from 0 to more than 7 and getting larger. Car could have been cleaner.

All seamed to work as planned.

Was made to pay $55 for tolls was told no other way even though I only went through two for my whole trip which was a total of $15. Wouldn’t let me take the car without paying for the tolls before.

Could have been clearer on which company the car was with wasn’t the easiest icon to see.

La recogida y reserva era para las 00:00 hrs del día 4 de septiembre y me lo entregaron hasta las 2:15 am Esperamos más de 2 hrs, supuestamente nos informaton q no tenian autos disponibles. El pago de cuota de las Tolls ya lo hice en la página de Illinoistolls. Espero no me las cobren Budget o Ustedes

La verdad, no conocia la plataforma y me quedó una grata experiencia. EXCELENTE SERVICIO

Had 6 car changes very poor level of service

The counter staff charged me $90 to add my wife as an additional driver. I've learnt that I don't have to pay for spouse as additional driver. Is that true

Excellent, swift service...would happily book again.

Good car and value

Great service

Everything was fine. Not sure if there was an issue with the car as I was returning it.

No issues.

We waited for 90 minutes in the queue at Dollar, clearly there was not enough counter staff on that day. When we finally got to the front, we were told that our vehicle class would not be available for another 45 minutes which was extremely disappointing after the 90 minute wait. The only option to speed this up was to pay $13 / day more to move up a class. We expressed extreme dissatisfaction with this, and explained that the upgrade should have been free if our vehicle wasn't available. The lady behind the counter insisted that a paid upgrade was the best that we could do. We felt like this was up-selling. We were also felt like the automatic toll road payment was upsold to us. She explained 'its difficult for foreigners to pay', which we feel is nonsense. As we were out of the city the whole time it was probably unnecessary for us to have it, but we did, and we upgraded our car as we had been waiting so long that we had had enough. When we got to the garage there seemed to be one of our original classes of vehicle parked there. Dreadful customer service, dreadful wait. I will now avoid Dollar like the plague

No comment really, maybe stop using Dollar as they are awful

Missing 0.1 gallons, charged $54.

Well maintained vehicle Had it ready. I had to wait for 60 min before I could get to the counter

Best price I could find. No issue booking

El espacio excelente. Nos sirvió mucho para movernos de Chicago a los suburbios.

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Hertzのpresident circleを持っていたので、gold deskで対応してもらい、好きな車を選ばせてくれました

使いやすいです。請求がQEEQからなされるのか、現地でなされるのかがわかりやすいと良いです。今回はHertzのgold deskが親切で変えてくれたために、逆に二重請求されるのでは？と不安になりました。

El coche superó mis expectativas

Excelente servico

It's acceptable.

Un pneu était abîmé quand j’ai pris la voiture. Je m’en suis aperçu à mon premier arrêt. Une des deux clés ne fonctionnait pas

Airport Chicago pick up needs to take a train do Terminal F - no queue as I could read on google- car ready- papers took few minutes

Easy to use and good price

Vehicle needs new tires . Handled poorly in the rain. Check engine light came on,from lack of oil change. Vehicle wouldn’t activate cruise control because of the light Top leaked bad at the doors and on to me.

No price drop