SALT LAKE CITY AIRPORT CAR RENTAL REVIEWS

Easy pick-up, friendly service

Very dissatisfied, long wait times, and they tried to upsell insurance. When I refused, they mentioned state laws to scare me. The originally $400 rental ended up costing $520 per day. Terrible company.

Convenient

Very good, received a free upgrade.

I purposely rented a large car, but they gave me a different one, claiming it was the same class, which couldn't fit my luggage.

Pretty good.

Good attitude!

The staff persistently tried to upsell without asking.

Timely issue resolution

Excellent service.

Driver's license not accepted

1. I booked a Jeep Grand Cherokee, but they gave me a Chevrolet SUV instead. 2. I specified returning the car at Salt Lake City Airport, but later found that our hotel was only a 10-minute drive from the airport (in fact, it was in the city center), so I asked if we could return the car in the city center instead. The answer was no. After returning the car at the airport, there was no service to take us back to the hotel.

Quick pickup process; staff were friendly and enthusiastic; paperwork was handled smoothly.

The pick-up and drop-off services are both good.

The service was pretty good.

Very good and clean

The car provided was different from the one reserved!

No waiting in line, nice

Not bad

AVIS is a fairly large car rental company with rental points right at the airport, which is very convenient. The queue and rental process were also fairly smooth and quick. However, be aware that the free GPS mentioned by QEEQ is not provided locally but needs to be arranged well in advance in your home country. We missed this detail and ended up paying over $300 locally, which felt like a bit of a rip-off. Also, some of the GPS units are not fully translated into Chinese, so be extra cautious.