Staff were polite and efficient. Car was good size and clean. Have used Ace three time this year and they have been exceptional. Took no more than ten minutes at the counter to do the paperwork.
“Good experience with Easyrentcars however Ace rentals were a bit average.”
About ACE Rental Cars:8.7/10
I was provided with a Nissan Qashqai and had trouble with the car not recognising the key multiple times a day for the whole ten day period. When I mentioned it on return the staff member just siad "oh yeah we have that trouble with the Nissans all the time". Well they could have told us about it on pick up. Also the lady on reception was rude when I explained that my partner didnt want to drive the vehicle.
Everything was great except that the business had moved and I could not find it. It would have been fine if I was picked up from the airport but I was already in town. I would recommend changing your address on your website
The pick up counter is easily located once we cleared the custom clearance. However there was only one service staff handling the bookings at that time and it took quite long for us to collect the keys. Vehicle collection point was a few minutes walk from the terminal.
About QEEQ:10.0/10
Perfect choice to book your car. The auto price reduction feature helps me to save on the rental price. Will book thru easyrentcars.com again. Highly recokm
Although there was a dedicated booth for Budget, the notice on the counter referred me to Avis booth. The joint brand booth between Avis and Budget had to serve 4 groups of customers before my turn. The turnaround could be faster to save 2 young kids from screaming during the wait.
About QEEQ:10.0/10
Rebooking function was activated once, which was greatly appreciated. However, the question raised during the initial booking (which since been addressed) was attended to again post successful rebook.
“Good and very pleasant experience with Alamo. Will definately use them the next time.”
About Alamo:8.7/10
We got a new car, a kia cerato hatch. Check-in was smooth but the walk from the terminal to the rental booth was a bit far. The direction at the terminal desk was just to go the rental booth without any direction or route map.
About QEEQ:10.0/10
Everthing was straight forward and easy. Wasn't sure if the price protector work or not.
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