PHUKET CAR RENTAL REVIEWS

ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.

We got to Phuket 7:40pm and the counter was closed. Had to call to meet the agent who was at the carpark. Fast and quick getting the car. BUT be very careful to inspect the vehicle for damages and point out every dents as on return they will try find something wrong to charge you. I had taken a video and luckily the previous client left their Invoice in the car and managed to prove the damage was already there before us. Vehicle well cleaned and in good condition.

Quick hassle-free booking. Good rates.

There is many ants are in the car. Seems like the car is not clean properly.

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

รอรับรถนานกว่า 30 นาที พนักงานบริการแย่ ไม่มีการแนะนำที่ดี ให้รถไม่ตรงกับทีาจองไว้ แต่พนักงานส่งรถดีมาก

Staff was very kind I recommended ASSP

I had to pay 300 THB upfront on early return fee

Reasonable

Overall good experience

Deposit not refunded

Ok

Well done, was totally satisfied with the entire process.

Well done, was totally satisfied with the entire process.

Very easy and hassle free process of getting the car from the team. Minimal documentation work as well and quick handover of the car at the Phuket airport. Everything good about the car as well. They gave me a Toyota Vios as promised. Also the return of the car was easy. Very good car rental for your next trip!!

Very good and easy app to use.

Hassle free rental, smooth. Car in decent condition.

Na

The car back windscreen and 2 front 2 windows were blur and quite a driving hazard. Good to do something about it.

Clean and well maintained car, pick-up and drop off process was smooth.

Easy to book, price protector didn’t kick in as the rental was at a very very good rate.

Difficult to found the counter, fortunately the information desk help to call the staff because my Thai SIM card not working , the man hand me the car was very helpful.

I satisfied your platform because of the customer service, they are quick response and efficiency.

Excellent service with unbelievable conditions, zero excess and another city drop-off with no extra charge. Counter staff were super nice in pick up and were extremely helpful when dropping off and we forget a power bank they drive back to the airport to return it. Extremely happy with the experience and highly recommended company.

My favorite site to rent a car, peace of mind when booking with a guaranteed best price.

I got a larger car then booked, and had a lot of space. the car itself was well used and had lots of damage and since I picked it up late night I couldn't see all of it in the dark, so I was a bit nervous what would happen at drop off, but staff was easy and swift and no issues.

Wonderful! Although one of the tyres was out of air, staff helped to top up the gas. Overall a fuss-free experience!

Great! Easy to use.

Thanks for the car. I had to drive without music (only FM at times). Bluetooth is not there in the card, usb cable was not detected for any of our phones. Others than that, nice experience.

Counter staff was helpful. The car is a bit old but in an okay condition.