PHUKET CAR RENTAL REVIEWS

Normal

Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.

Very easy to book the rental car I need, piece of mind with insurance with the complete package. One of my highly recommended car rental company.

The car has a huge luggage storage, but the pick up point is a bit difficult to find

So fAr So GOOd,

this a good experience

Very convenient

First, I reserved three days through the app paying 500 yuan. Upon arrival at the store, I upgraded to full insurance which cost almost 100 yuan per day, totaling 300 yuan. Additionally, since the person paying and the driver were not the same, there was an extra handling fee of 120 yuan. The overall cost was 920 yuan for 3 days, averaging 307 yuan per day. Then I asked customer service and they said the upgrade could not waive the basic insurance. Yes, I am that fool. I won't rent from here again; it's too expensive. It's much cheaper to rent directly from the corresponding rental company.

車両はトヨタヤリス、セダンタイプでした。とても手入れがされていて、車内もきれいでした。25キロのスーツケース2個がトランクに入れることができます。プーケットのアップダウンする道路、狭い道、高速での走行も問題なく快適でした。 借り受け時の車周りのチェックもスムーズに終えて、返却も空港に到着する20分前に事務所に電話して、午前6時30分に到着6番ゲート出口に到着すると、既に係員が待機してくれていて、3分くらいで外周、エンジンチェックを終えました。旅行中ドライブや病院^_^などに行くのに大活躍してくれて本当にレンタルしてよかったです。 ありがとうございました。

とてもわかりやすいプラットフォームで、すぐにレンタル申し込みができました。 契約内容や料金も分かりやすく表示してくれて、助かりました。機会があればまたよろしくお願いします。

Excellent

The service staff were excellent.

Satisfied

The car provided was different from the one booked, with scratches on the body and damaged wheel covers. They said there were no other cars available when I asked for a replacement. The engine was powerless on uphill turns. It was a bad car rental experience.

This car rental company has the most rules I've encountered in the past 6 years of traveling. In contrast, AVIS in Thailand always provides me with great convenience. This time, due to an issue with my VISA card, they charged me an extra 300 RMB, and attempts to resolve it through direct communication and with the help of the customer service were unsuccessful. At the same price, I will avoid this rental brand in the future.

The insurance deductible is a scam! The car had no reverse radar and I hit a roadside lamp, causing some damage. The deductible was exactly 8560 Baht! An insurance trap!!!

I rented a car in Phuket from July 25th to 28th and extended for another day on the 29th. The store was easy to find, marked with a purple YESAWAY sign, and the process for picking up and returning the car was quite convenient. However, I booked a Nissan Sunny online, but was given another Nissan model, AMLERA, which was quite old and had driven over 100,000 kilometers. When I picked up the car, I was informed that it had a 1.2L engine, which is relatively small. Given the hilly and mountainous roads in Phuket, I asked the staff how a small-engine car would fare. They assured me it would be fine and that even with six people it could handle the climb to the Big Buddha. So, I took the car. However, the uphill roads from Phuket Airport to Phuket Town and Patong Beach were numerous and steep, and even with just my family of three (my 12-year-old child is not heavy), the car struggled significantly. It was really difficult to climb the longer, gradual slopes, which made me feel the car wouldn't make it. Phuket's roads are narrow with only two lanes, and the car could only go a few miles per hour uphill, while motorbikes zoomed past us. It was too hard. One day we planned to visit the Big Buddha, but the car couldn't make it up the steep hill. It stopped in the middle, and even started to roll back a bit, which was terrifying. I had to brake and slowly turn around to go back down. This car really disappointed me. Other than that, everything was fine, but you definitely need to rent at least a 1.6L car in Phuket, otherwise, it's not feasible.

It was okay.

Acceptable

Good

The service personnel were very satisfactory, they answered calls promptly, and followed up on accidents in a timely manner. The car had been cleaned and was very tidy, but it was old with some scratches and dents. The left front bumper was slightly detached initially, and since we had an accident ourselves, the previous damage was attributed to us.

The girl at the front desk was very cold and impatient throughout.

The car rental company is good.