“The experience terrible and I was told if I did not take out the insurance I could’nt even get a car”
About Easirent:4.3/10
My family are standing on the bus shelter for about 45 minutes. The company did not have a vehicle big enough to take the two adults and four small children. After waiting to get the car I was told I had to have insurance otherwise I was not going to get a car. I have hired cars from all around the world this is not the case. I explained I had an insurance policy that didn’t seem to matter despite showing him my certificate. The car had a great big dent in the side of it. Fortunately I took photos of the car before I collected it. The representative Aaron told me it doesn’t matter because I have insurance. I explained to him the dent already. He was not interested as I had insurance. There was one member of staff trying to run a business give lifts and answer the telephone. Absolutely terrible.
Maria the lovely staff member at Easirent made my process absolutely faultless was extremely helpful and even gave me some ideas of places to visit. She actually made the experience so pleasant I will certainly use Easirent in the future.
About QEEQ:10.0/10
Good website could give more in regards to photos of the vehicles but many other car rental company's are the same across the board
The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.
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