SAN FRANCISCO CAR RENTAL REVIEWS

Be careful when booking! This is an electric car! I only realized it was electric when I arrived. Switching to a gasoline car cost me 2-3 times more. Originally it was 1000 RMB for a couple of days, but it ended up being 4000 RMB for two days. The platform did nothing to help and charged me an extra 1000. I suggest everyone be cautious and not switch cars on-site.

Very satisfied

Good

Very satisfied

Very satisfied

Excellent service. Arrived at 8 AM with almost no queue. The staff was quick and didn't push any upsells.

This was the worst car rental experience I've ever had. The car was in poor condition and the company took advantage of my jet lag and urgency to reach my destination to make me sign additional insurance. According to other reviews, they also charge for cleaning fees, among other things. If you rent from this company, make sure to check that it is Budget—Budget, Budget, Budget! The final charge was 30% more than the rental fee. Even though I filled up the gas tank, they charged me for a partially filled tank. I was furious! When I complained, they asked me to provide a fuel receipt, but I hadn't thought to keep it. The bank transaction record wasn't sufficient for them. This is a scam, no exaggeration. I've rented cars many times in the U.S., and other companies never behaved like this one. Extra insurance, cleaning fees, incomplete fuel charges—they always find a way to charge you extra. I chose Budget because it had the lowest rate, and I regret it deeply. It was a complete rip-off. My advice: Be wary of Budget! When I returned the car, I noticed that few people rented from them, so the bad reputation is well-deserved. Be cautious, everyone!

Very convenient

Only the Kia Soul was left, not the model I booked, and the queue was long.

Excellent service

Eberything was clear for me. I would prefere the car insurance condotions to be shown and comparred more clearly .

The service attitude was okay, but because I did not purchase the additional insurance, the car provided was in poor condition. It was a red Kia with no power to climb hills, and the engine was unstable, functioning inconsistently. In the signal-less mountains, it almost stalled, scaring me half to death. During the 9 days of self-driving in the USA, I was constantly on edge, worried the car would break down in the middle of nowhere.

カウンタースタッフは親切で話しやすかった。 車も値段も満足です。

使いやすかった。

The car rental company was quite good. Although I didn't get the model I originally reserved, the car was still fine. I had a minor traffic incident, but the process for switching cars was very straightforward. Very satisfied.

You can use a dual-standard magnetic stripe card at Budget in San Francisco Airport!

There was a wait for more than an hour at the rental center ..with only one staff attending for a majority of the time. The car was due for an oil change ..the next day after I had parked the car in my driveway it would not start at all ..the car battery totally died ..now how does that happen ..I got the key and locked the car ..shouldn't that have taken care of lights etc ..which btw I didn't even touch ( switch on or something ) and I checked after that the lights turned off after the car was locked ..also budget wanted to charge me like 100 bucks for a jump start request ..I got it done and also came to know the coolant level in the car was like super low ..That car had an issue and I was super inconvenienced for renting it ..only good thing was after several attempts to reach the local office of budget 30 min wait on multiple calls and informing them , they said theyvwould not charge me for the late delivery which. I was able to return the car around 1 hr late

It's okay.

Average service

Extremely satisfied

Satisfied

Very satisfied, just waiting for the pre-sale fee to be released.