LAS VEGAS CAR RENTAL REVIEWS

Very good

Great service and the car was in good condition, equipped with navigation and autopilot. Amazing!

The car they gave me was different from the one I rented.

Slightly smaller than the car I booked, but easier to drive on mountainous roads.

A very good rental company

Overall, it was a good experience

Satisfied

Very satisfied

the vehicle given to us wasn't the vehicle scheduled. We were supposed to get a Mitsubishi Mirage but it wasn't on the lot. Instead we were rented a large Toyota SUV which sucked way too much fuel. The next day we returned to the rental lot and were given a choice of mostly SUV vehicles. We opted for a Hyundai Kona which actually was a decent, comfortable ride.

Just like the rental from a few days ago from SF to LV: The rental slip clearly stated that a full tank of gas was included (you could return the car with any amount of fuel without refueling). However, when picking up the car at the AVIS store, not only did the AVIS contract require a full tank upon return, but the staff also emphasized this point, stating that otherwise, AVIS would charge $5.9 per gallon for fuel! Due to time constraints during pickup, there was no time to argue about the terms on the spot, so we had to sign and take the car first, then follow up with the rental company. This might be a rare occurrence, but if it happens frequently, it will definitely affect the user experience. Although the issue was eventually resolved through communication between the rental company and AVIS, confirming that we did not need to refuel upon return, the whole process was quite frustrating.

El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.

The license plate wasn't registered when I picked up the car, and I was charged for an additional two days after returning the car. The issue was resolved later through email communication.

The car was in good condition, which was great. However, their service hours are not 24 hours. Our flight was delayed, and we had to wait at the store entrance until 6:00 AM to pick up the car.

Satisfied

Terrible customer service, no car available even though I had 1 reserved for 8am they had no car to give me, had to wait until 10am for car, Customer service assistant Soco was unpleasant and unhelpful extremely unprofessional

Very satisfied.

Convenient and swift

The car was not full of fuel when picked up, but the system recorded it as full. As a result, we were charged extra when returning the car (though we actually refueled more than the initial amount).

Great

It's okay