Great Rental

excellent customer service

Car was fine. However 1) it took over 30 minutes to be picked up (the "Omni" markings on the van were much more apparent than the "Green Motion" markings, which resulted in us almost missing the van), 2) the person at the pick-up counter was unfriendly, unaccomodating, made a big issue of our personal insurance, promoted the Green Motion tollway rip-off policy/pricing way too hard, indicated that the car's gas tank was half-full but input on the rental agreement that it was full, 3) when we returned the car with gas tank half-full as instructed, upon return, the return agent tried to charge us $90 for gas, 4) lastly, at $500 dollars, this was by far the largest deposit I had to pay for a rental car -- and for a rental that was only $160!!!. All that together means I won't be using Green Motion again.

I would never EVER rent a car from this company. I arrived to pick up car that I reserved and paid deposit on to be told after waiting for over an hour in line that they did NOT have a car for me. The worst part is that the company has not reimbursed my money for deposit back.

Did not like that I was made to over pay on insurance. Also over priced on the vehicle, felt like I got robbed. A family member of my rent from Ace next door and paid less then I did and they got an SUV for way cheaper then I did with the little car I had. Will never rent from Green motion agin. And not to mention the Air conditioning in the car wouldn’t keep up with the Florida heat

Like: Great CS Rep (Henry) for the extra help. Outstanding service
Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags