Insurance scam

Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.

You charged another insurance whe I already had an xtra insurance . no options offered , You are stealing money from customers . I need a refund of my money .

I would never EVER rent a car from this company. I arrived to pick up car that I reserved and paid deposit on to be told after waiting for over an hour in line that they did NOT have a car for me. The worst part is that the company has not reimbursed my money for deposit back.

American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip. The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.

Like: Workers not trying to sell additional services to tack on extra cost. We were very pleased.
Dislike: No complaints