Wish the process once at rental is faster!

excellent customer service

The car was great, the very best price! But, shuttle service at Ft Lauderdale airport To pick up car was nonexistent. No one answered the phone, voicemail not working, and I ended up having to take a taxi to pick up the car from Green Motion. Drop off was much better.

I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

Will never use again want to charge $500 for a 3mm chip, that can be fixed with a portion of that. Check the car thoroughly they emphasize the body of the car but take video and pictures of everything.

YOr counter staff were rude and not helpful. Now Im being charged with charges that I already paid previously and they keep trying to charge my account $52 and $26.70 for what? I prepaid my $81.89...