Easy pick up, can't really say they up-sell the insurance, simply offer it to you, no pressure to buy. Booked a Focus or Similar, was upgraded to a Brand New Dacia Duster, accepted at the time but wish I stuck with the standard car offered as the Dacia is VERY slow, can't fault Centauro though.

Easy as 123, best car rental booking app around.

The counter staff were pushy for insurance as I had it already the lady was then dismissive and failed to give me clear directions to the cars location. The car was eventually found after a lot of walking around with luggage and children. The car would not open so once I managed to find a helpful agent, they arranged a replacement. The replacement was rather tatty with slight damage on all panels, however it did run well. The return process was easy although the refund took a few days.

Easy to use.

Very satisfied

The staff was helpful but overloaded. I do not have a complaint about them, as they did what they could... but about the company. We were +20 people waiting and only 2 counters open. Moreover, we had to wait for long time because the credit card machines didn't work. Unbelievable!. That's not customer's issue; get a normal credit card machine which works with landline and do not make us wait for 1 hour!. The WORST and SLOWEST rent a car service I have ever had.

Woman at counter said that only Fiat 500 is available, when I was trying to told her that we need a compact because we have bikes she said that only Dacia Sandero is availabe. It was downgrade and we were really disappointed.