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Veachel was great pick up was great drop off was a Shambles

Reviewed: Sat, May 9, 2020
About Hertz: 7.0 /10
The Car was great . It was on the return. I was told to ensure it was brought to the same location and I had informed them that would require some form assistant to either the airport or closest transit. When I returned the car it wS an issue due to it was raining they would not assist in a lift anywhere . After a couple min then they said to take to an other location which wasn't the easiest place to get to as was confusing . They said a ten min drive turned into 30. They would not apply any discounts or hertz rewards as I use them often .
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Hertz in Canada

Gill Christ

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Reviewed: Mon, Feb 24, 2025
About Hertz: 10.0 /10
Everything was perfect, no extra charges or upselling.
About QEEQ: 10.0 /10

Hannah Laurie

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Reviewed: Mon, May 28, 2018
About Hertz: 2.0 /10

Omar Hazlitt

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Reviewed: Wed, Oct 12, 2016
About Hertz: 10.0 /10
My impression is that the queue moves quickly, the staff provides detailed explanations, and the service is excellent. The car's cleanliness and maintenance are quite new, overall a very good experience.
About QEEQ: 10.0 /10

Rob

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Mini | Chevrolet Spark or similar
Reviewed: Fri, May 17, 2019
“Hertz desk relocated without notice to us.”
About Hertz: 7.7 /10
They had closed the rental office where we were supposed to collect vehicle so we had to take a taxi to the pick up point. No prior notice of change of address. Hertz desk person got the pricing wrong twice. Drop off was a good experience.
About QEEQ: 10.0 /10
Good process and good rate. No notice that Hertz desk location had closed and moved to new location.

T.Tai

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Economy | Chevrolet Sonic 2 Doors or similar
Reviewed: Tue, Sep 4, 2018
“Great Experience”
About Hertz: 10.0 /10
Like: I got a free upgrade of my vehicle, smooth pick up/drop off time!

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