Hassle-free & above expectations

Although not the car we booked, it was sufficient for our needs and very economical. Pick up and drop off was very easy, with online check-in.

Great platform. Good price for rental and insurance, bearing in mind my age. Will definitely book with you in the future.

Expected Ford Focus, was offered something far smaller. Ended up paying double what we thought we were paying to get larger car which appeared to be old and pulling to one side. During our trip warning light came on regarding tyre pressure. Checked one of the front tyres was bald in patches and there was no spare tyre or repair kit. Headed back to hotel and did not use car for the rest of the day. Had to rely on relatives to ferry us to New Year Function. AA guy came next day & said was technically legal but he offered to follow us to Glasgow Airport for replacement. At least this one was a much nicer car but half way through the last week a warning light came on again about tyre pressure. Checked and all tyres seemed to be ok. Not a happy experience.

Smooth pick-up, pleasant, friendly staff, simple drop-off. An all-round pleasant experience.

Very simple to navigate all the way through and very competitive price.

The location given through Google maps showed the wrong side of the industrial estate in basingstoke. I had to phone to find out who I was hiring the car through as there was no indication that it was with avis.

simple process. very good they eliminated the use of paperwork and have the rental agreement send straight to you email. OOH Drop off process was easy