Absolutely great service

After driving 70 kilometers, the car had engine trouble on the highway. Contacting them to exchange the car took five to six hours, with different customer service representatives each time. They only knew which car we rented but nothing else, requiring us to explain our situation repeatedly. Agreed solutions with previous representatives were not recorded or implemented. It took getting angry with the last representative to have them finally arrange a hotel for us and a car for the next morning. Ultimately, we had to find our own way back to the hotel.

There were long queues and the store was not big enough, but everything else was satisfactory.

Picking up the car in Avignon was very smooth and convenient, but returning it in Nice was a bit of a hassle.

it's the worst company. when you rent some car you want amability, and HONESTLY. And in the office i found meny people whit the same problem than me. we arrived more later (for the travel) and they ask u$100 for the delay in take the car later, just one example. Really bad service. Es una lastima el mal servicio y falta. ala honestidad, entre todos los empleados solo encontramos una persona amable y con eficiencia par atender.

the page it's fine