I would use both services again

Everything was excellent

Excellent

Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

Stuff was not professional at all. You do not talk about you personal stuff with other workers while taking care of the client. This place is so over stocked with cars (they rent and provide parking for the airport)you can barely get out with your rental. I had to call twice just to make sure I will have the car that I wanted. Price was the only thing that kept me from saying anything.

Routes name should be on itinerary top instead of Easy Cars. We took a ride to another car rental agency in rush hour to find out that we needed to get on the Routes shuttle. The name Routes is buried down below on the rental printout. Very unfortunate.

Like: Excellent value and service. Friendly shuttle driver and staff.
Dislike: Nothing negative to report. All positive.