- very smooth and fast on both QEEQ and Alamo

The pick-up and drop-off process was fairly quick. They did try to sell various types of insurance, but we didn't need them so they didn't insist further.

Service was very convenient and efficient

The self-selected cars were all worse than the reserved model.

Hardly any waiting; went straight to the service counter after getting off the shuttle bus

You can handle the paperwork at the counter in the hall, or use the self-service machines if you have a reservation. They don't push you to buy insurance. After completing the formalities, go directly to the parking lot to pick up a car. The lot is divided into compact, midsize, fullsize, and SUV. Just go to the section of the size you rented and pick one. The keys are already in the cars. Drive your chosen car to the exit, and the staff will scan the contract and the car's barcode, and you're all set. The staff are very enthusiastic.