Great customer service. Process was fluid and painless.
Friendly staff. The lady was polite, interpersonal, courteous, and provide quick service.
About QEEQ:10.0/10
I was skeptical due to this being a unfamiliar website/app but things were smooth and I will be booming through this website/app again since I travel so much. Best price in short amount of time.
Long wait time, customer service kept pushing insurance and car upgrades. The first quote was nearly $300, which I refused. Then they said there was a discount for China Eastern or Air China members, obviously trying to rip me off. When I still refused, they said they didn't have the model I wanted and gave me a car parked in a corner. After dragging our luggage around to find the car, the tank was empty. I went back to the service desk, and they gave me another car at the opposite end of the lot. It took an hour and a half in total! They claim to be the biggest company.
“Due to nonavailability I was given much better car for the same cost.”
About Hertz:10.0/10
Very classy service, no additional questions nor any other hassle.
Took 5 minutes max to get the car and return was even faster.
About QEEQ:10.0/10
Very good value for money and right options package was created/provided.
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