What a rental care experience should be

I've used QEEQ for self-driving trips abroad twice. The prices are reasonable, the process is straightforward, and they offer free international driver's license certification. I'll choose them again next time.

The best car rental experience I've had in the US, both in terms of vehicle quality and service.

Fast processing

We were waiting for quite a long time ,in the queue possibly due to time we arrived at 22.50hrs otherwise everything ran smoothly

Everything was good

The pickup location in Palm Springs was difficult. There were not enough signs to indicate where to go. I had to walk through the hotel/casino to find anyone who could direct me. The drop off location in Las Vegas was even worse. The address on the car rental was insufficient to return the vehicle. I called the number for the hertz desk at the location provided- no answer. I then called up to get further information from the hertz helpline on where to drop off the vehicle but was told they couldn’t assist me as the car was registered under my friends name (I paid/booked the original transaction but my friends credit card was used for a deposit as mine was not working with Hertz). This was unhelpful and it took several iterations before the assistant provided the same address for drop off that I already had - unhelpful. In the end we had to go through another hotel and ask and they were able to assist. The process meant we returned the vehicle at 12.57pm and there was no one tending to the front desk. If Hertz attempts to charge me for another day (because we were late) there will be repercussions.